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Reviews of Arapey Thermal Resort & Spa

3.5 out of 5
Arapey Thermal Resort & Spa
Departamento De Salto, Termas del Arapey, Salto

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 137 reviews" "
Rating 8 - Good. 45 out of 137 reviews" "
Rating 6 - Okay. 10 out of 137 reviews" "
Rating 4 - Poor. 5 out of 137 reviews" "
Rating 2 - Terrible. 3 out of 137 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ailin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous place, the landscape and property were beautiful and well maintained. Room was very comfortable and clean. My only complaint is that the staff didn’t speak English and we were often neglected by the waitress in the restaurant.
Stayed 2 nights in Dec 2023

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un paraíso
Es como llegar al paraíso, tanto el hotel como sus alrededores son hermosos, tranquilos. Un lugar ideal para descansar, pero también divertirse. La comida es excelente, el personal muy amable, todo muy limpio.
Stayed 2 nights in Oct 2023

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Arapey Thermal on 2 Jun 2023
Muchas gracias por sus buenos comentarios.Esperamos pronto poder volver a recibirlos!

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022

10/10 Excellent

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Staff very friendly Karina the host at the restaurant very sweet and helpful 😀. Food very yummy 😋 and drinks at the pool great. The atmosphere very relaxing there is a lake with fishes and tortugas lovely place
Stayed 3 nights in Nov 2021
Response from Hotel Arapey Thermal on 29 Nov 2021
Buenos días, muchas gracias por sus comentarios! esperamos pronto poder volver a recibirlos!!

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little aged. The front desk does not speak any English which I believe it was stated that they did. The staff in the dining room was extremely friendly, there is a large variety of choices at every meal and the thermal waters were very enjoyable.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Max Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

6/10 Okay

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito superestimada! Bebidas ruins, servidas em copo descartável, pra um resort com tal avaliação. Não vale o valor cobrado. Comida ruim demais! Os buffet com pouca variedade e a parrilla com pouca variedade e a carne extremamente assada
Stayed 1 night in Jan 2024

8/10 Good

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Laiane

Stayed 3 nights in Dec 2023

10/10 Excellent

domenica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Aldo Luiz

Stayed 3 nights in Nov 2023

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente el personal y el Hotel.- Me faltó información al llegar solucionado con la buena disposición de los empleados.-
Stayed 3 nights in Oct 2023

10/10 Excellent

VICENTE BARROSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estava ótima, pena que ficamos doentes e tivemos que sair antes do previsto. 😥
Stayed 4 nights in Oct 2023

10/10 Excellent

Lucia

Stayed 3 nights in Oct 2023

10/10 Excellent

Rogelio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Destacar el servicio y la amabilidad del personal. Un gerente que realmente gerencia, permanentemente presente y haciendo que las cosas funcionen. La gastronomía excelente. Sin duda regresaría.
Stayed 3 nights in Oct 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena y entretenida.
Stayed 1 night in Sep 2023

10/10 Excellent

SILVIA

Stayed 1 night in Sep 2023

8/10 Good

Neli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressões gerais
Uma proposta de hospedagem muito bem estruturada . Tanto nos quartos , quanto nas áreas comuns tudo muito limpo , vários banheiros ao longo dos corredores e com água saborizada , água quente para chás ou mate , à disposição . Diversas salas para exposição de arte, degustação de vinhos , chocolates e atividades variadas para crianças . Os pratos quentes para almoço e jantar merecem uma variedade maior . Porém o que estiver sendo servido , é muito bem feito e saboroso .
Stayed 1 night in Jul 2023

10/10 Excellent

Patricia

Stayed 2 nights in Jul 2023

10/10 Excellent

Wagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 2 nights in Jul 2023

2/10 Terrible

Flavio

Stayed 1 night in Jul 2023

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Breno

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Arapey Thermal on 17 Jun 2023
Buenas noches.Muchas gracias por sus comentarios!Esperamos pronto poder volver a recibirlos!

10/10 Excellent

Rogelio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno.
Adecuada relación calidad precio. Muy bien las instalaciones, el servicio, las comidas, las actividades y excelente atención del personal. Volvería.
Stayed 3 nights in May 2023
Response from Arapey Thermal on 17 Jun 2023
Buenas noches.Muchas gracias por sus comentariosEsperamos pronto poder volver a recibirlos!

8/10 Good

Ally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Arapey Thermal Resort & Spa on 8 Apr 2023
Gracias por su puntuación, los esperamos pronto!

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo lugar, recomendo.
Uma estadia ótima, tivemos um pouco de dificuldade por não falar em espanhol e não ter alguém capaz de falar português, mas conseguimos nos comunicar bem. Agradecemos imensamente a todos pela recepção calorosa e todo conforto. Em especial ao time de recreação, principalmente ao Brayan, pelo incrível atendimento e alegrias que proporcionaram com as atividades. Sempre divertidos, animados e receptivos mesmo quando não entendiam nada que falassemos.
Stayed 7 nights in Jan 2023
Response from Hotel Arapey Thermal Resort & Spa on 8 Feb 2023
Muchas gracias por sus comentarios, los esperamos pronto!!

10/10 Excellent

GILMAR LUIZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Hotel Arapey Thermal Resort & Spa on 8 Feb 2023
Muchas gracias!! los esperamos pronto

10/10 Excellent

João Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Arapey Thermal Resort & Spa on 12 Jan 2023
Muchas gracias por su puntuación, los esperamos pronto!!

8/10 Good

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
É um ótimo hotel para quem quer descansar, especialmente com crianças pois eles oferecem várias atividades durante o dia. Fomos muito bem atendidos e o sistema de all inclusive é bem completo. Comidas deliciosas servidas no restaurante e o café da manhã é bem completo.
Stayed 2 nights in Dec 2022
Response from Arapey Thermal Resort & Spa on 12 Jan 2023
Muchas gracias por sus comentarios, los esperamos pronto!!

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Arapey Thermal on 8 Sept 2022
Buenos días.Nos alegra saber que hayan disfrutado de su estadía!!Esperamos pronto poder volver a recibirlos!!

10/10 Excellent

Luiz

Stayed 2 nights in Jul 2022
Response from Hotel Arapey Thermal Resort & Spa on 16 Aug 2022
Gracias por su puntuación, los esperamos pronto

10/10 Excellent

Carlos

Stayed 2 nights in Jul 2022
Response from Hotel Arapey Thermal Resort & Spa on 2 Aug 2022
Gracias por su puntuación, lo esperamos pronto!

4/10 Poor

Germán

Liked: Cleanliness, room comfort
Disliked: Staff & service
TE ESTAS VINIENDO ABAJO ARAPEY THERMAL.
En principio quisieron culpar a Booking que tenian valores equivocados y nos quisieron cobrar el 2ble. La cena es hasta las 23 pero 22,40 no tenes mas cubiertos ni vasos y te dicen "lo que pasa es que a las 23 pasa el colectivo". NO SE PUEDE CREER. MAS DE 400 DOLARES Y TE DICEN QUE TIENEN QUE TOMAR EL COLECTIVO. El empleado de la cocina se llamaba Rafael y me dijo "no es mi problema que usted no tenga cubiertos, yo a las 23 tengo que estar en el colectivo".
Stayed 2 nights in Jul 2022

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Hotel Arapey Thermal on 18 Jul 2022
Gracias por su puntuación, los esperamos pronto.

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor el plantel humano, no pararon de atendernos, animarnos. Unos fenomenos
Stayed 6 nights in Jul 2022
Response from Hotel Arapey Thermal on 15 Jul 2022
Muchas gracias, los esperamos pronto!

10/10 Excellent

Maria del lujan

Stayed 1 night in Jul 2022
Response from Hotel Arapey Thermal on 15 Jul 2022
Muchas gracias!! los esperamos pronto!

10/10 Excellent

Enzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Todo muy prolijo y sumamente cuidado. El personal, atento, pero no son pesados. Volveremos, pero luego de los arreglos a la calle que llega desde la ruta 3. 20km a 30km/h o menos es una tortura
Stayed 4 nights in Jul 2022
Response from Hotel Arapey Thermal on 8 Jul 2022
Gracias por su comentario, los esperamos pronto!

8/10 Good

Alinel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia de una sola noche como para generar opinión. Todo
Stayed 1 night in Jul 2022
Response from Arapey Thermal on 5 Jul 2022
Muchas gracias por su comentario! esperamos pronto poder volver a recibirlos!!

8/10 Good

Kelly

Stayed 2 nights in Jul 2022
Response from Arapey Thermal on 5 Jul 2022
Muchas gracias por sus comentarios, esperamos pronto poder volver a recibirlos!

10/10 Excellent

yamandu

Stayed 2 nights in Jul 2022
Response from Arapey Thermal on 5 Jul 2022
Muchas gracias por su comentario! esperamos pronto poder volver a recibirlos!!

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos un finde largo, en un lugar hermoso, divertido, cuidado y cómodo. Destaco la dirección de Adrian, que en todo momento estaba dispuesto para cualquier necesidad
Stayed 5 nights in Jun 2022
Response from Hotel Arapey Thermal on 23 Jun 2022
Muchas gracias por su comentario, los esperamos pronto!!

6/10 Okay

María Celia

Liked: Cleanliness, staff & service, room comfort
Excelente el restaurante. Muy mala la piscina cerrada, el agua estaba fría. Las actividades regulares. La atención del personal buena.
Stayed 2 nights in May 2022
Response from . on 19 Jun 2022
Muchas Gracias por su comentario, nos ayuda a mejorar La esperamos pronto!

8/10 Good

CELSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from . on 19 May 2022
Muchas Gracias, los esperamos pronto!

8/10 Good

Wilma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el servicio y la atención de todos. Quiero volver
Stayed 1 night in Apr 2022
Response from . on 19 May 2022
Muchas Gracias por el comentario, esto nos ayuda a seguir creciendo. Los esperamos Pronto!

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from . on 8 Apr 2022
Gracias esperamos volver a verla!