4/5 Good
Dan, Auckland
Travelled with family
31 Dec. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2020
Overview of Phoenix Resort
Photo gallery
Phoenix Resort
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Free WiFi
- Laundry
- Housekeeping
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-out
Explore the area
Waipahihi Botanical Gardens11 min walk
Taupo Hot Springs15 min walk
Three Mile Bay3 min drive
Taupo (TUO)6 min drive
Choose dates to view prices
One Bedroom Apartment with Spa
Photos of One Bedroom Apartment with Spa
One Bedroom Apartment with Spa
4.3/5 guest room ratingMore detailsRoom amenities
- 55 sq m
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Queen Bed and 1 Double Sofa Bed
55 square metres m2 room with garden views
Layout – Bedroom and dining area
Relax - Private plunge pool
Internet – Free WiFi
Entertainment – Flat-screen TV, satellite channels and DVD player
Food & Drink – Kitchen with full-sized fridge/freezer, hob, oven and microwave
Sleep – Bed sheetsBathroom – Private bathroom, shower, a hairdryer and towels
Comfort – Daily housekeeping, heating and fan
Need to know – No cots (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Two Bedroom with Spa
Photos of Two Bedroom with Spa
Two Bedroom with Spa
5/5 guest room ratingMore detailsRoom amenities
- 75 sq m
- Sleeps 6
- 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 6Max children: 5
Room details
1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
75 square metres m2 room with garden views
Layout – 2 bedrooms and dining area
Relax - Private plunge pool
Internet – Free WiFi
Entertainment – Flat-screen TV, satellite channels and DVD player
Food & Drink – Kitchen with full-sized fridge/freezer, hob, oven and microwave
Sleep – Bed sheetsBathroom – Private bathroom, shower, a hairdryer and towels
Comfort – Daily housekeeping, heating and fan
Need to know – No cots (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
3 Bedroom House
Photos of 3 Bedroom House
3 Bedroom House
More detailsRoom amenities
- 160 sq m
- Sleeps 6
- 2 Single Beds and 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 6Max children: 5
Room details
2 Single Beds and 2 Queen Beds
160 square metres m2 room with courtyard views
Layout – 3 bedrooms, dining area and sitting area
Internet – Free WiFi
Entertainment – Flat-screen TV, satellite channels and DVD player
Food & Drink – Kitchen with full-sized fridge/freezer, hob, oven and microwave
Sleep – Bed sheetsBathroom – Private bathroom, shower, a hairdryer and towels
Practical – Iron/ironing board and wardrobe; free cots/infant beds available on request
Comfort – Daily housekeeping, heating and fan
Need to know – Toothbrush and toothpaste not available
Non-Smoking
Studio with Spa
Photos of Studio with Spa
Studio with Spa
5/5 guest room ratingMore detailsRoom amenities
- 35 sq m
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
35 square metres m2 room with garden views
Layout – Separate dining area
Relax - Private plunge pool
Internet – Free WiFi
Entertainment – Flat-screen TV, satellite channels and DVD player
Food & Drink – Kitchenette with full-sized fridge/freezer, hob, microwave and dishwasher
Sleep – Bed sheetsBathroom – Private bathroom, shower, a hairdryer and towels
Practical – Iron/ironing board and wardrobe
Comfort – Daily housekeeping, heating and fan
Need to know – No cots (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
About this area
Taupo
Located in Taupo, Phoenix Resort is in the entertainment district. Taupo Hot Springs and Wairakei International Golf Course are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Taupo Bungy and Wairakei Natural Thermal Valley. Waipahihi Botanical Gardens and Spa Thermal Park are also worth visiting.
View map
What's nearby
- Waipahihi Botanical Gardens - 11 min walk
- Taupo Hot Springs - 15 min walk
- Three Mile Bay - 3 min drive
- Taupo i-SITE Visitor Information Centre - 4 min drive
- Taupo Museum and Art Gallery - 4 min drive
Getting around
- Taupo (TUO) - 6 min drive
Restaurants
- Bistro Lago - 14 min walk
- Spoon & Paddle - 3 min drive
- Plateau - 3 min drive
- Dixie Browns - 3 min drive
- Malabar Beyond India - 3 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- On-site parking available only on request
Things to do
- Mini golf
Family friendly
- DVD player
- Full-sized fridge
- Laundry facilities
- Microwave
- Mini golf
- Separate dining area
Conveniences
- No lifts
Guest services
- Daily housekeeping
- Front desk (limited hours)
- Laundry facilities
Languages spoken
- English
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors only accessible by stairs
More
- Designated smoking areas
Room amenities
Bedroom
- Linens
- Fan
- Heating
Bathroom
- Hairdryer
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Entertainment
- DVD player
- Flat-screen TV
- Satellite channels
Food and drink
- Cookware/dishes/utensils
- Dining room
- Dishwasher
- Electric kettle
- Free tea bags/instant coffee
- Microwave
- Fridge
- Hob
- Toaster
More
- Individually decorated
- Individually furnished
- Iron/ironing board
See similar properties
Policies
Check-in
Check-in from 2:00 PM - 5:30 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 7:30 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
National rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Phoenix Resort Taupo
Phoenix Taupo
Phoenix Resort Motel
Phoenix Resort Taupo
Phoenix Resort Motel Taupo
Frequently asked questions
4.4
Excellent
4.6/5
Cleanliness
4.6/5
Staff & service
4.1/5
Amenities
4.3/5
Property conditions & facilities
3/5 Okay
Tania
29 Nov. 2020
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2020
5/5 Excellent
John, Aotea, Porirua
Travelled with partner
7 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
2/5 Poor
Verified traveller
Travelled with family
15 Sep. 2020
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020
4/5 Good
Sinead&Mihaka, Napier
Travelled with family, Travelled with family and small children
8 Sep. 2020
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
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