Travelers find natural beauty near Huka Falls and Craters of the Moon, then enjoy friendly competition on the mini golf course before gathering for family barbecues
Phoenix Resort, near Huka Falls and Craters of the Moon, is perfect for nature exploration. Kids enjoy the playground, adults love the tranquil garden. Challenge each other on the mini golf course or connect over meals at the barbecue grills. In-room WiFi keeps guests connected.
Located in Waipahihi, a neighbourhood in Taupō, Phoenix Resort is in the entertainment district. Taupō Hot Springs and Wairakei International Golf Course are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Taupō and Huka Falls. Don't miss out on a visit to Wairakei Natural Thermal Valley. Take the opportunity to explore the area for water adventures such as fishing. Visit our Taupō travel guide
Located close to Huka Falls and Craters of the Moon, Phoenix Resort provides mini golf, a garden and a playground. In addition to laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self-parking
Barbecues
Room features
All guestrooms are individually furnished, and boast comforts such as separate dining areas, in addition to amenities such as free WiFi.
Other conveniences in all rooms include:
Heating and fans
Free tea bags/instant coffee and electric kettles
Bathrooms with showers and hairdryers
Flat-screen TVs with satellite channels and DVD players
Wardrobes/cupboards, separate dining areas and full-sized fridge/freezers
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Built in 1980
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
DVD player
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Hob
Microwave
Separate dining area
Tea bags/instant coffee
Toaster
More
Fan
Heating
Individual decor
Individual furnishings
Iron/ironing board
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 9:00 AM - 7:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
This property does not have any lifts
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Phoenix Resort Taupo
Phoenix Taupo
Phoenix Resort Motel
Phoenix Resort Taupo
Phoenix Resort Motel Taupo
Frequently asked questions
Is Phoenix Resort pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Phoenix Resort?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Phoenix Resort on 9 Mar 2026 start from NZ$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Phoenix Resort?
Self-parking is free at this property.
What time is check-in at Phoenix Resort?
Check-in start time: 2:00 PM; check-in end time: 5:30 PM. Late check-in is available during limited hours.
What time is check-out at Phoenix Resort?
Checkout is at 10 AM.
Where is Phoenix Resort located?
Located in Waipahihi, this motel is within 1 mi (2 km) of Taupō Hot Springs and Lake Taupō. Huka Falls and Craters of the Moon are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Phoenix Resort Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Location
9.2
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 152 out of 269 reviews
10 - Excellent
152
Rating 8 - Good. 85 out of 269 reviews
8 - Good
85
Rating 6 - Okay. 24 out of 269 reviews
6 - Okay
24
Rating 4 - Poor. 8 out of 269 reviews
4 - Poor
8
Rating 2 - Terrible. 0 out of 269 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Joshua
1 Dec 2025
Liked: Cleanliness, staff & service
Clean room, owner very friendly and even greeted us with a block of chocolate
Love the private mineral pools, the reason why we choose to stay here when in Taupo… so relaxing. The staff are also friendly and helpful. Also love the garden, very cute.
The location was ideal since we had our bicycles. Really nice and close to the lake front trail and nice easy parking in the back. The Hot Mineral bath was nice after a days ride.
Loved the space in our 2bdm Room really loved having a tv in the lounge & main bedroom.
By far the mineral pool was a highlight all my boys and myself loved it thank you
The self fill mineral pool was fantastic!!! Six foot across - so relaxing. The bed was huge and super comfortable and the room even had a partial view of the lake. The garden was beautiful and the staff just lovely. Only suggestion would be that some of the wooden furniture surfaces need a sand down and revarnish and the plastic above the pool and the shower also need a refresh. Will definitely be back!
Lovely place with pretty garden and friendly staff who upgraded us from studio to apartment at no extra cost.Free use of washing machine. Just by the beautiful lake.Comfortable bed with crisp bedding. Short car ride to eating areas.Mildew on bedroom curtain onto balcony let it down a little
Helen
Stayed 3 nights in Feb 2024
6/10 Okay
Anne
24 Feb 2024
Disliked: Property conditions & facilities
The room had its own private spa, a good facility but difficult to get in and out of as it is recessed.
We didn't like the bedrooms being upstairs and the bathroom downstairs. Otherwise it was comfortable.
Anne
Stayed 1 night in Feb 2024
8/10 Good
Shontina
12 Aug 2023
Liked: Cleanliness, staff & service
The upstairs floors were very very noisy and only a small heater for downstairs.
Tha bathroom shower head needed a replacement but the facilities were spotless