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Natural pool
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View from Room
Individually decorated, individually furnished, iron/ironing board

Guest reviews

4.4 out of 5 Excellent
171 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast Available
Laundry
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-out

Map

Explore the area

Popular LocationWaipahihi Botanical Gardens11 min walk
Popular LocationTaupo Hot Springs15 min walk
Popular LocationTaupo i-SITE Visitor Information Centre4 min drive
AirportTaupo (TUO)6 min drive

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  • One Bedroom Apartment with Spa

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    Room amenities

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  • Two Bedroom with Spa

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    Room amenities

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  • 3 Bedroom House

    Room amenities

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  • Studio with Spa

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About this area

Taupo

Located in Taupo, Phoenix Resort is in the entertainment district. Taupo Hot Springs and Wairakei International Golf Course are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Taupo Bungy and Wairakei Natural Thermal Valley. Waipahihi Botanical Gardens and Spa Thermal Park are also worth visiting.
Visit our Taupo travel guide
View map
Popular Location

What's nearby

  • Waipahihi Botanical Gardens - 11 min walk
  • Taupo Hot Springs - 15 min walk
  • Taupo i-SITE Visitor Information Centre - 4 min drive
  • Taupo Marina and Boat Ramp - 4 min drive
  • Taupo Museum and Art Gallery - 4 min drive

Getting around

  • AirportTaupo (TUO) - 6 min drive

Restaurants

  • Rose Garden — 1 min walk
  • Bistro Lago - 14 min walk
  • Spoon & Paddle - 3 min drive
  • Plateau - 3 min drive
  • Dixie Browns - 3 min drive

About this property

Phoenix Resort

3-star motel, walk to Lake Taupo
Along with a coffee shop/café, this motel has laundry facilities and a garden. WiFi in public areas is free. Other amenities include barbecues and a picnic area. All 13 individually decorated rooms feature free WiFi and DVD players. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like dining areas and full-sized fridge/freezers.
Phoenix Resort offers 13 forms of accommodation with DVD players and a hairdryer. This individually decorated and furnished accommodation has separate dining areas. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a shower.

This Taupo motel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–9:00 AM: NZD 25 for adults and NZD 25 for children
  • 1 coffee shop/cafe

Things to do

  • Mini golf

Family friendly

  • DVD player
  • Full-sized fridge
  • Laundry facilities
  • Microwave
  • Mini golf
  • Separate dining area

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs

More

  • Designated smoking areas

Room amenities

Bedroom

  • Fan
  • Heating
  • Linens

Bathroom

  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Free tea bags/instant coffee
  • Microwave
  • Fridge
  • Hob
  • Toaster

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board

See similar properties

Policies

Check-in

Check-in between 2:00 PM and 5:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:30 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 25 for adults and NZD 25 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
Safety features at this property include a smoke detector

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Phoenix Resort Taupo
Phoenix Taupo
Phoenix Resort Motel
Phoenix Resort Taupo
Phoenix Resort Motel Taupo

Frequently asked questions

Can I cancel my reservation for free at Phoenix Resort and receive a full refund?
Yes, Phoenix Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Phoenix Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Phoenix Resort?
As of 20 Oct 2020, prices found for a 1-night stay for 2 adults at Phoenix Resort on 22 Oct 2020 start from NZ$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Phoenix Resort pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Phoenix Resort?
Check-in is from 2:00 PM to 5:30 PM. Late check-in is available during limited hours.
What time is check-out at Phoenix Resort?
Checkout is at 10 AM.
Where is Phoenix Resort located?
Situated in the entertainment district, this motel is within 1 mi (2 km) of Lake Taupo and Taupo Hot Springs. Taupo Bungy and Huka Falls are also within 6 mi (10 km).
4.4
Excellent
171 reviews
5 - Excellent
95
4 - Good
56
3 - Okay
17
2 - Poor
3
1 - Terrible
0

4.6/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was impeccable clean, and the bed is really comfortable.
Stayed 1 night in Jun 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a great layout and location. We loved the spa!
Stayed 2 nights in May 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the on site cafe, hot tub and rose garden.Rooms are very comfortable .
Stayed 7 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cute spot not too far from town. Great cafe on property. Way more roomy than I expected.
Stayed 1 night in Jan 2020