Double Room, 1 Double Bed, No Windows

Reviews of City Suites - Beimen

3.5 out of 5
City Suites - Beimen
No.265,Chang'an W. Rd.,Datong Dist., Taipei

Reviews

8.8

Excellent

Rating 10 - Excellent. 474 out of 1000 reviews" "
Rating 8 - Good. 396 out of 1000 reviews" "
Rating 6 - Okay. 95 out of 1000 reviews" "
Rating 4 - Poor. 27 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really clean, comfortable, convenient. Enjoyed our 6D5N at this property. Recommend
Stayed 6 nights in Apr 2024
Response from Jason on 12 Apr 2024
Dear guest,Thank you for sharing your wonderful experience with us. We are thrilled to hear that you found our property to be really clean, comfortable, and convenient during your stay. Providing a pleasant and enjoyable stay for our guests is our utmost priority, and we are delighted that we were able to meet your expectations.Your recommendation means a lot to us, and we truly appreciate your kind words. It was a pleasure to have you as our guest, and we hope to welcome you back again in the future for another memorable stay.

8/10 Good

Addy Kin Fu

Liked: Cleanliness, staff & service
The location is good. 7 eleven just next to it. The staffs were nice and helpful. The hotel room is clean and tidy but tiny.
Stayed 3 nights in Mar 2024
Response from Jason on 6 Apr 2024
Dear guest,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel's location convenient, with a 7-Eleven nearby. It's wonderful to know that you encountered nice and helpful staff during your stay.We strive to maintain cleanliness and tidiness throughout our hotel, and we're pleased that you found your room to be clean and tidy. However, we apologize if you found the room size to be smaller than expected. Your comments are valuable to us, and we will take them into consideration for future improvements.We appreciate your patronage and hope to have the opportunity to welcome you back for another stay. Warm regards,

8/10 Good

Hendra, Los Angeles

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I love the service that they provided. Anything we asked of the front desk to do, they would do it right away! The major flaw of this property is their housekeeping! We stayed there for 8 days and not once did they change our bedsheet. I know this because there was the same dirt mark on the bed sheet throughout our stay. To make matters worse, I got 18 flea bites at the end of the trip and those bites are still itchy up to this day! Horrible!
Stayed 8 nights in Mar 2024
Response from Jason on 12 Apr 2024
Dear guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you were satisfied with the service provided by our front desk team. It is our top priority to ensure that all your needs are met promptly and efficiently.However, we are deeply concerned about the issues you experienced with our housekeeping services during your stay. We sincerely apologize for any inconvenience caused by the lack of bedding changes. It is important to note that our hotel policy allows guests to request bedding changes during their stay, and our housekeeping team is trained to accommodate such requests promptly.Regarding the flea bites you experienced, we take this matter very seriously. We will work closely with the relevant vendor to investigate and address any pest-related issues to ensure the safety and comfort of our guests.Once again, we apologize for any inconvenience you experienced and appreciate your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

8/10 Good

mao

Stayed 2 nights in Feb 2024
Response from Jason on 22 Mar 2024
Dear guest,Thank you for taking the time to share your experience with us.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards,

8/10 Good

mao

Stayed 1 night in Feb 2024
Response from Jason on 22 Mar 2024
Dear guest,Thank you for taking the time to share your experience with us.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards,

8/10 Good

Ching Ying Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
may consider to change the lobby fragrance
Stayed 2 nights in Feb 2024
Response from Jason on 22 Feb 2024
Dear Guest,Thank you for your feedback. We appreciate your suggestion regarding the lobby fragrance. We will certainly take it into consideration and explore options to ensure a more pleasant experience for our guests.We hope to welcome you back in the future and provide you with an even better stay.

10/10 Excellent

Scott, Cudahy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at City Suites Beman!
Stayed 12 nights in Jan 2024
Response from Jason on 16 Feb 2024
Dear guest,Thank you for your review after your stay and we look forward to providing you with excellent service again during your next trip. Thank you again for your support and choice.

10/10 Excellent

Tsz Yee Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent experience
Stayed 3 nights in Jan 2024
Response from Jason on 9 Jan 2024
Dear guest,Thank you for your review after your stay and we look forward to providing you with excellent service again during your next trip. Thank you again for your support and choice.

10/10 Excellent

Katherine

Travelled with family
Liked: Property conditions & facilities
Modern clean room.Quiet. Hotel in walking distance of Taipei Main Station and Beimen metro. Advice from hotel to visitors about public transport route from the airport and how to access train tickets would be very useful when booking. I pre booked a car pick up but train service back to airport on return was a much better option.
Stayed 6 nights in Dec 2023
Response from Jason on 9 Jan 2024
Dear Guest,Thank you for choosing to stay with us and for sharing your valuable feedback.We're delighted to hear that you found our hotel's modern ambiance, cleanliness, and tranquil environment to your liking. Indeed, our hotel's proximity to Taipei Main Station and Beimen Metro Station offers great convenience for our guests. We look forward to the opportunity of welcoming you back and providing an even more enriched experience.Warm regards,

8/10 Good

Geraldine

Stayed 4 nights in Dec 2023
Response from Jason on 9 Jan 2024
Dear guest,Thank you for your review after your stay and we look forward to providing you with excellent service again during your next trip. Thank you again for your support and choice.

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was great for a 3star hotel~ it was better than my expectations. My only issue would be that there was a cockroach in the shower... but it was immediately cleaned... and it could be bc we were on the 2nd floor.
Stayed 5 nights in Dec 2023
Response from Jason on 5 Jan 2024
Dear guest,Thank you for choosing our property and for taking the time to share your feedback.We're delighted to hear that our service exceeded your expectations for a 3-star hotel. However, we deeply apologize for the inconvenience caused by the presence of a cockroach in the shower. We take such matters seriously and assure you that immediate action was taken for thorough cleaning.Your comfort and satisfaction are of utmost importance to us. We appreciate your understanding and hope to have the opportunity to welcome you back for a flawless experience.

10/10 Excellent

Sarah Xin Xuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the metro. Room is extremely clean. 7 eleven is right downstairs. Highly recommended!!
Stayed 4 nights in Dec 2023
Response from Jason on 28 Dec 2023
Dear guestThank you for your review after your stay and we look forward to providing you with excellent service again during your next trip. Thank you again for your support and choice.

6/10 Okay

KAZUTOSHI

Stayed 2 nights in Dec 2023
Response from Jason on 23 Dec 2023
您好感謝您在此次入住後給予評分,我們期待在您的下次旅程中再次為您提供出色的服務。再次感謝您的支持與選擇。

10/10 Excellent

Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, close to stations. There's also 7-eleven next door. It is about 10 mins walk to NingXia Night Market. The staff are friendly and very helpful, the room is new.
Stayed 2 nights in Nov 2023
Response from Jason on 16 Dec 2023
Dear guest,Thank you for your rating after your stay. We look forward to providing you with excellent service again during your next trip. Thank you again for your support and choice.

10/10 Excellent

Li wen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price, service great. Only problem is no closet but good enough
Stayed 2 nights in Dec 2023
Response from Jason on 16 Dec 2023
Dear guest,Thank you for your rating after your stay. We look forward to providing you with excellent service again during your next trip. Thank you again for your support and choice.

10/10 Excellent

Yen-jen

Stayed 22 nights in Nov 2023
Response from Jason on 16 Dec 2023
您好 感謝您在此次入住後給予評分,我們期待在您的下次旅程中再次為您提供出色的服務。再次感謝您的支持與選擇。

8/10 Good

Changyun, sunnyvale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and Staff are great, bathroom is great , however, room is in small size so if you stay long time like we did, you would possible feel too small with 2 people.
Stayed 8 nights in Dec 2023
Response from Jason on 12 Dec 2023
Dear guest,Thank you for taking the time to share your thoughts on your recent stay with us. We're pleased to hear that you found our location, staff, and bathroom facilities to be great.We understand that the room size may have felt a bit cramped, especially during a longer stay with two people. We appreciate your feedback, as it helps us to understand our guests' preferences and expectations better.We apologize for any inconvenience caused by the size of the room. Your feedback is valuable to us, and we will use it to explore ways to enhance the comfort of our guests during extended stays.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

CHERYLCHUNYAN

Stayed 3 nights in Nov 2023
Response from Jason on 5 Dec 2023
您好感謝您在此次入住後給予評分,我們期待在您的下次旅程中再次為您提供出色的服務。再次感謝您的支持與選擇。

8/10 Good

Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy access to airport and other areas of city
Stayed 3 nights in Nov 2023
Response from Jason on 1 Dec 2023
Dear guest,Thank you for your review after your stay. We look forward to providing you with excellent service again on your next trip. Once again, thank you for your support and choosing us.

6/10 Okay

David

Disliked: Amenities
Stayed 4 nights in Nov 2023
Response from Jason on 16 Dec 2023
您好 感謝您在此次入住後給予評分,我們期待在您的下次旅程中再次為您提供出色的服務。再次感謝您的支持與選擇。

10/10 Excellent

Kam Fong Winnie

Stayed 2 nights in Nov 2023
Response from Jason on 16 Dec 2023
您好 感謝您在此次入住後給予評分,我們期待在您的下次旅程中再次為您提供出色的服務。再次感謝您的支持與選擇。

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
The location is good and nearby a market, the hotel is very clean. You can easily get breakfast from the street, 7/11 is next door, it near Taiwan bank ATM, hotel staffs are very eager to help
Stayed 5 nights in Nov 2023
Response from Jason on 20 Nov 2023
Dear guest,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our hotel's location convenient, with easy access to local markets, breakfast options, 7/11, and Taiwan bank ATM. It's wonderful to know that you appreciated the cleanliness of the hotel and that our staff were eager to assist you.We look forward to welcoming you back for another pleasant stay in the future!

10/10 Excellent

Kim Iong

Stayed 1 night in Nov 2023
Response from Jason on 19 Nov 2023
您好感謝您在此次入住後給予評分,我們期待在您的下次旅程中再次為您提供出色的服務。再次感謝您的支持與選擇。

8/10 Good

Teck Kiang

Stayed 7 nights in Nov 2023
Response from Jason on 16 Nov 2023
您好感謝您在此次入住後給予評分,我們期待在您的下次旅程中再次為您提供出色的服務。再次感謝您的支持與選擇。

10/10 Excellent

benjamin

Stayed 3 nights in Oct 2023
Response from Jason on 5 Nov 2023
Dear guestThank you for your review after your stay and we look forward to providing you with excellent service again during your next trip. Thank you again for your support and choice.

10/10 Excellent

Kia Poon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Small boutique hotel but clean and decent. Within walking distance to airport train station via underpass.
Stayed 4 nights in Oct 2023
Response from Jason on 2 Nov 2023
Dear guestThank you for your review after your stay and we look forward to providing you with excellent service again during your next trip. Thank you again for your support and choice.

8/10 Good

Nahoko

Stayed 3 nights in Oct 2023
Response from Jason on 21 Oct 2023
您好感謝您在此次入住後給予評分,我們期待在您的下次旅程中再次為您提供出色的服務。再次感謝您的支持與選擇。

10/10 Excellent

Alicia

Response from Jason on 8 Nov 2023
Dear guest,Thank you for your review after your stay and we look forward to providing you with excellent service again during your next trip. Thank you again for your support and choice.

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5mins walk to Beimen station, the staffs were all very friendly and helpful!
Stayed 6 nights in Oct 2023
Response from Jason on 21 Oct 2023
Dear guestThank you for your review after your stay and we look forward to providing you with excellent service again during your next trip. Thank you again for your support and choice.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Good but very poor internet connection.
Stayed 5 nights in Oct 2023
Response from Jason on 14 Oct 2023
Dear customer,Thank you for leaving a review! Your feedback will be passed on to the relevant departments and used for future improvements. We look forward to your visit again!Thank you

10/10 Excellent

wanchi

Stayed 1 night in Oct 2023
Response from Jason on 14 Oct 2023
Dear guestThank you for your review after your stay and we look forward to providing you with excellent service again during your next trip. Thank you again for your support and choice.

8/10 Good

Kim

Stayed 4 nights in Sep 2023
Response from Jason on 5 Oct 2023
您好感謝您在此次入住後給予評分,我們期待在您的下次旅程中再次為您提供出色的服務。再次感謝您的支持與選擇。

8/10 Good

Ka Wai

Stayed 3 nights in Sep 2023
Response from Jason on 5 Oct 2023
您好感謝您在此次入住後給予評分,我們期待在您的下次旅程中再次為您提供出色的服務。再次感謝您的支持與選擇。

8/10 Good

Joyce

Stayed 5 nights in Sep 2023
Response from Jason on 2 Oct 2023
您好感謝您在此次入住後給予評分,我們期待在您的下次旅程中再次為您提供出色的服務。再次感謝您的支持與選擇。

10/10 Excellent

Tamami

Stayed 4 nights in Sep 2023
Response from Jason on 29 Sept 2023
Dear guestThank you for your review after your stay and we look forward to providing you with excellent service again during your next trip. Thank you again for your support and choice.

8/10 Good

Alan

Stayed 7 nights in Sep 2023
Response from Jason on 29 Sept 2023
Dear guestThank you for your review after your stay and we look forward to providing you with excellent service again during your next trip. Thank you again for your support and choice.

10/10 Excellent

Kaman

Stayed 3 nights in Sep 2023
Response from Jason on 29 Sept 2023
Dear guestThank you for your review after your stay and we look forward to providing you with excellent service again during your next trip. Thank you again for your support and choice.

8/10 Good

CHU LAM

Stayed 4 nights in Sep 2023
Response from Jason on 26 Sept 2023
您好感謝您在此次入住後給予評分,我們期待在您的下次旅程中再次為您提供出色的服務。再次感謝您的支持與選擇。

4/10 Poor

sau ping

Stayed 3 nights in Sep 2023
Response from Jason on 25 Sept 2023
您好非常感谢您選擇入住我們的酒店並分享您的評論。我們一直致力於提供最佳的服務與體驗,所以看到您给出了較低的評分讓我们感到遺憾。因此我們希望您能分享更多關於您的住宿體驗的細節。我們希望了解您的不滿是如何發生的,以便我們可以采取措施來改進和解决問題。

8/10 Good

Emma Joy-E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel room was for the disable access. I think its good for those with disability as they offer a ramp as well. The room was a bit tight but enough for me and my sister. The bed was comfy and aircond super good. Showers right next to the bed though and its glass door with a curtain you need to pull it for privacy LOL. It has 3 plug pin and a nice hot beverage machine. You have 7eleven and family like 10 steps away. Close to 2 metro stations which is great. The area other than that is quite boring, old shoplot and not much to do. We also went to Shifen and Jiufen which bus stop is nearby with direct access so its veryyyyy convenient.
Stayed 3 nights in Sep 2023
Response from JASON on 24 Sept 2023
Dear guest,Thank you for sharing your feedback about our hotel room, especially the disabled access. We're pleased to hear that you found it accommodating with the ramp and other amenities.We appreciate your comments about the room size, bed comfort, and the effectiveness of the air conditioning. It's great to know that you found our location convenient, with nearby 7-Eleven and Family Mart stores, as well as easy access to two metro stations.Regarding the showers being next to the bed with a glass door and curtain, we apologize if this arrangement was not entirely to your liking. We value your input, and we'll consider ways to enhance privacy in that aspect.As you mentioned, the surrounding area may not be the most exciting, with older shoplots and limited activities, but we're thrilled that you took advantage of our convenient location to explore attractions like Shifen and Jiufen with easy access to the bus stop.We hope you had a wonderful stay overall, and we look forward to welcoming you back in the future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Jason on 25 Sept 2023
您好感謝您在此次入住後給予評分,我們期待在您的下次旅程中再次為您提供出色的服務。再次感謝您的支持與選擇。

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very energetic staff. Clean. Fresh. Good elevators.
Stayed 6 nights in Sep 2023
Response from Jason on 15 Sept 2023
Thank you for your feedback! We're delighted to hear that you found our staff energetic, our facilities clean, and our elevators in good working condition. Providing a positive experience for our guests is our top priority, and your comments are greatly appreciated. If you have any further suggestions or if there's anything else we can do to enhance your stay, please feel free to let us know. We look forward to hosting you again in the future.

10/10 Excellent

James, Holmdel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous
Stayed 7 nights in Sep 2023
Response from Jason on 9 Sept 2023
Dear guestThank you for your review after your stay and we look forward to providing you with excellent service again during your next trip. Thank you again for your support and choice.

10/10 Excellent

Sandy

Stayed 1 night in Aug 2023
Response from Jason on 31 Aug 2023
您好感謝您在此次入住後給予評分,我們期待在您的下次旅程中再次為您提供出色的服務。再次感謝您的支持與選擇。

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so lovely and attentive. The cleaning lady was so so so nice. There was a group having a very loud party in the middle of the night on our floor and when we called to let them know that it was a little late for so much noise (it was 1am otherwise we would have ignored it). The front staff came up quickly and fixed the situation. I highly recommend this hotel.
Stayed 3 nights in Jul 2023
Response from Jason on 26 Aug 2023
Dear Guest,Thank you for your review of our hotel. We are delighted to hear that you were satisfied with our service. Your kind words about our staff being lovely and attentive, as well as your praise for our cleaning lady, mean a lot to us. Additionally, we appreciate your understanding regarding the noise issue you encountered during your stay. We're glad our front desk staff were able to quickly address and resolve the situation.We will continue to maintain the high standard of service to ensure that every guest enjoys a pleasant stay. If you have any future accommodation needs, please don't hesitate to contact us. We look forward to serving you again.

10/10 Excellent

Tomiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

10/10 Excellent

Akiko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. The room didn’t have window but it didn’t feel stuffy at all and it was rather comfortable to sleep well.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Lu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean is easy to find bus stops
The location is convenient, a lot of bus stops around, walking 15 mins to Taipei Main Station (Subway, Tai Train, High Speed, And Taoyuan Airport Subway). Close to Ningxia night market and Dihua market. The service is excellent.
Stayed 7 nights in Jan 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and the hire was very clean.
Stayed 25 nights in Jan 2023