Independent in Sydney Waterfront

"Kettle did not work in room Tv had a different guests name I was turned away from the bar at 2.55 and they hold me it opened at 4 when it was 3pm."

"Good"

"Stay was good"

"Outstanding location for most of the things that we wanted to do in Sydney."

"The view is extremely beautiful. I can see the ship from my window. The hotel is clean and staffs are wonderful Next to train station . Can’t ask for more. Will be back if i visit Sydney again "

"Hotel and staff were a perfect 5 stars. I highly recommend."

"Mon séjour à l’hôtel a été extraordinaire ! L’emplacement est vraiment idéal et permet de profiter pleinement de tout ce que la ville a à offrir. Le service a dépassé toutes mes attentes : le personnel s’est montré attentionné et professionnel à chaque instant. Enfin, l’hôtel en lui-même est absolument magnifique, avec une atmosphère élégante et chaleureuse qui rend l’expérience encore plus mémorable. Merci pour cette expérience exceptionnelle, j’ai déjà hâte de revenir !"

"Wanted my mobile number, when I said it was for marketing so no thank you. Reception denied that it was for marketing and said it was to call me when my room would be ready, so I gave them the number....no call to say my room was ready, but now they have my phone number. Bar was closed by 10:30am so unable to get a drink - and was informed to go round to the restaurant where they can serve me. So I walk round to the restaurant, which was only separated from the bar by a wall, to be told that they were also closed. Frustrating to be on both occasions to be mis-communicated to. This mis-communication happened on two more times, and each time the member of staff actually shared the inaccurate information. ... luckily a more senior person was behind and corrected the mistakes. So overall unable to trust what people were telling us."

"Very limited breakfast. and No omelette at breakfast. No help with luggage, checking in or checking out."