Check COVID-19 restrictions.

Find out moreOpens in a new window

Novotel Sydney Darling Square

Photo gallery for Novotel Sydney Darling Square

Featured image
Indoor pool
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Novotel Sydney Darling Square

UNESCO Sustainable Property

Novotel Sydney Darling Square

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
17 Little Pier Street, Darling Harbour, Sydney, NSW, 2000

Explore the area

  • Popular LocationWorld Square Shopping Centre4 min walk
  • Popular LocationSEA LIFE Sydney Aquarium13 min walk
  • Popular LocationHyde Park14 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)14 min drive

Choose dates to view prices

About this area

Sydney

Novotel Sydney Darling Square is located in Darling Harbour, a neighbourhood in Sydney, and is in the city centre and near a metro station. Capitol Theatre and Sydney Opera House are cultural highlights, and some of the area's popular attractions include SEA LIFE Sydney Aquarium and Taronga Zoo. Looking to enjoy an event or a game while in town? See what's happening at Qudos Bank Arena or Sydney Cricket Ground. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's location for the sightseeing.

What's nearby

  • World Square Shopping Centre - 4 min walk
  • Capitol Theatre - 7 min walk
  • Chinese Garden of Friendship - 7 min walk
  • SEA LIFE Sydney Aquarium - 13 min walk
  • Hyde Park - 14 min walk

Getting around

  • Paddy's Markets Light Rail Station - 5 min walk
  • Exhibition Centre Station - 6 min walk
  • Sydney Airport (SYD) - 14 min drive

Restaurants

  • Pumphouse — 1 min walk
  • Meet Fresh - 2 min walk
  • Mamak - 2 min walk
  • Eating World Food Court - 2 min walk
  • Korean BBQ Yang San Park - 2 min walk

About this property

Novotel Sydney Darling Square

Luxury Sydney hotel in Darling Harbour, near Capitol Theatre
2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 230 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels and Netflix, and other amenities include minibars and rainfall showerheads.
Novotel Sydney Darling Square offers 230 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. 37-inch Flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (AUD 46 per night)
  • Limited on-site parking
  • Off-site parking within 919 ft (AUD 46 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 34 for adults and AUD 17 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Italian
  • Korean

Business services

  • Conference centre (4144 square feet of space)
  • Meeting rooms 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch flat-screen TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older

Renovations and closures

The following facilities or services will be unavailable from October 13 2021 to November 30 2021 (dates subject to change):
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 34 for adults and AUD 17 for children (approximately)
  • Covered self-parking fee: AUD 46 per night
  • Nearby parking fee: AUD 46 per day (919 ft away)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Darling Harbour Novotel Rockford
Darling Harbour Rockford
Darling Harbour Rockford Novotel
Novotel Darling Harbour Rockford
Novotel Rockford
Novotel Sydney Darling Square Hotel
Novotel Rockford Hotel
Novotel Rockford Hotel Darling Harbour
Rockford Darling Harbour Novotel
Rockford Novotel
Novotel Sydney Rockford Darling Harbour Hotel
Novotel Darling Square Hotel
Novotel Rockford Darling Harbour Hotel Sydney
Novotel Darling Square
Novotel Sydney
Sydney Novotel
Novotel Sydney Rockford Darling Harbour
Novotel Sydney Darling Square (formerly Novotel Rockford)
Novotel Rockford Darling Harbour
Novotel Sydney Darling Square Hotel
Novotel Sydney Darling Square Sydney
Novotel Sydney Darling Square Hotel Sydney

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 405 out of 740 reviews
5 - Excellent 55%
Rating 4 - Good. 261 out of 740 reviews
4 - Good 35%
Rating 3 - Okay. 44 out of 740 reviews
3 - Okay 6%
Rating 2 - Poor. 20 out of 740 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 740 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, easy to walk everywhere. The rooms are lovely and clean. Stayed with my 10year old and we used the gym and the pool. Staff were very friendly and helpful.
Stayed 2 nights in Jun 2021

3/5 Okay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No minibar through COVID which is understandable then when I dialled 5 to get snacks on Saturday 19/6 PM - the choices were extremely limited I asked for chips and then nuts and then snakes and all were off the order list saying out of stock. When these items are not in the rooms - I believe they should be available. I even went down to the bar in foyer and was told had to be ordered...after which it was singularly unsatisfactory My needs weren't met and I ordered nothing
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and modern room with lovely views over the Chinese gardens. I was able to check in early (10am!) and staff were helpful and prompt.
Stayed 3 nights in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent position to see Darling Harbour. It is newly furnished. The gym is very small with running machines only. Only one of the weight machines worked. Beds are comfortable but the rooms on the northern side are right on a main road so there is road noise at night. There is ample choice of eating cafes very close by
Stayed 1 night in Jun 2021