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Castlereagh Boutique Hotel, Ascend Hotel Collection

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1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Overview of Castlereagh Boutique Hotel, Ascend Hotel Collection

Castlereagh Boutique Hotel, Ascend Hotel Collection

4 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
169 Castlereagh Street, Sydney, NSW, 2000

Explore the area

  • Popular LocationHyde Park4 min walk
  • Popular LocationSEA LIFE Sydney Aquarium13 min walk
  • Popular LocationCircular Quay16 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)14 min drive

Choose dates to view prices

About this area

Sydney

Located in Sydney, Castlereagh Boutique Hotel, Ascend Hotel Collection is in the city centre and near a metro station. The area's natural beauty can be seen at Hyde Park and Bondi Beach, while SEA LIFE Sydney Aquarium and Taronga Zoo are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Qudos Bank Arena or Sydney Cricket Ground.

What's nearby

  • Hyde Park - 4 min walk
  • Sydney Town Hall - 4 min walk
  • Queen Victoria Building - 5 min walk
  • SEA LIFE Sydney Aquarium - 13 min walk
  • Circular Quay - 16 min walk

Getting around

  • Town Hall Station - 5 min walk
  • Sydney Central Station - 15 min walk
  • Sydney Airport (SYD) - 14 min drive

Restaurants

  • Cello — 1 min walk
  • Bambini Trust Restaurant & Wine Room - 3 min walk
  • Encasa Deli - 3 min walk
  • Doppio espresso - 3 min walk
  • Workshop Espresso - 4 min walk

About this property

Castlereagh Boutique Hotel, Ascend Hotel Collection

Romantic Sydney hotel in Sydney Central Business District, walk to Hyde Park
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and coffee/tea in a common area are on-site. All 83 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find TVs with digital channels, and other amenities include room service and coffee makers.
Castlereagh Boutique Hotel, Ascend Hotel Collection offers 83 forms of air-conditioned accommodation with minibars and a safe. Digital televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Sydney hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (AUD 55.00 per day; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: AUD 22.50-25.00 for adults and AUD 10.00-22.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Bulgarian
  • Chinese
  • English
  • French
  • Indonesian
  • Italian
  • Portuguese
  • Russian
  • Thai

Business services

  • 24-hour business centre
  • Meeting rooms 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 40.00 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 22.50 and AUD 25.00 for adults, and AUD 10.00 and AUD 22.50 for children (approximately)
  • Covered self-parking fee: AUD 55.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.00 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Castlereagh Boutique Ascend Collection Member
Castlereagh Boutique Ascend Collection Member Sydney
Castlereagh Boutique Hotel Ascend Hotel Collection Member
Castlereagh Boutique Hotel Ascend Hotel Collection Member Sydney
Castlereagh Boutique Hotel Ascend Hotel Collection Member Sydney
Castlereagh Boutique Hotel Ascend Hotel Collection Member
Castlereagh Boutique Hotel Ascend Hotel Collection Member Sydney
Castlereagh Boutique Hotel Ascend Hotel Collection Member
Hotel Castlereagh Boutique Hotel, Ascend Hotel Collection Member
Castlereagh Boutique Ascend Collection Member
Castlereagh Boutique Ascend Collection Member Sydney
Castlereagh Boutique Hotel, Ascend Hotel Collection Hotel
Hotel Castlereagh Boutique Hotel, Ascend Hotel Collection Member
Castlereagh Boutique Hotel Ascend Hotel Collection Member
Castlereagh Boutique Ascend Collection Member Sydney
Castlereagh Boutique Hotel, Ascend Hotel Collection Sydney
Castlereagh Boutique Hotel, Ascend Hotel Collection Hotel Sydney

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 265 out of 996 reviews
5 - Excellent 27%
Rating 4 - Good. 467 out of 996 reviews
4 - Good 47%
Rating 3 - Okay. 173 out of 996 reviews
3 - Okay 17%
Rating 2 - Poor. 69 out of 996 reviews
2 - Poor 7%
Rating 1 - Terrible. 22 out of 996 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The construction noise from the building site next door was terrible. There’s NO sound proofing ! The hot water in the shower is boiling and a serious safety risk of scalding..... and hard to mix to a reasonable temperature. The bed was worn out soft and uncomfortable. The dining room and bar were closed. The staff were wonderful and the location is central and convenient. It’s clean and it’s surrounded by nice restaurants and bars. It’s a heritage establishment with beautifully panelled timber entrance.
Stayed 3 nights in Apr 2021

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Advertised dining room, cafe, breakfast etc... none of which were available. The window in our room wouldn’t shut and it was raining heavily.
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Offered to store bags while waiting for flights and organising shuttle
Stayed 1 night in Mar 2020