Cheap Hotels & Resorts in Swan Valley from NZ$163

"At check-in there was only 1 person. He had to attend to a gust and that took 20 mintes while I had to wait to be attended. I asked if he was the only person on the counter and he said that there was another in the office - but that person never came out to assist the back-log of people waiting. The restautant was no better. 1 staff member who took orders and then had to also do room service deliveries!!! So the restaurant service was non-existant when he was devivering room service. Very pleasant staff delivering a very poor level of customer servcie. I think it is a management issue (cost cutting) and not just a staff attitude problem. The room had very little furniture despite being a deluxe room. Aprt from the desk and chair, it had 1 lounge chair (not even a small couch or a sofa table). Not reflective for the price one pays for a deluxe room. The room also had silverfish, in the bathroom, by the coffee making table and bed. This property needs a full review."

"Service was excellent and the room and amenities clean and spacious "

"This was one of the loveliest hotel ive ever stayed in. The room was enormous with wonderful views. Clean, with a relaxing spa bath to end the day. The staff were so friendly and accommodating. I loved every minute of my experience here. Across the road from the most beautiful Scarborough beach. Will definitely visit again for a much longer period of time, next time. "

"Excellent hotel . Great value for money"

"Really enjoyed my stay "

"The staff were very helpful and obliging. Our stay was very comfortable and relaxing,"

"Great room, large balcony with nice view."

"A large portion of this hotel's business seems to be fly in fly out workers and as such they get priority. We were told to turn down our television at 8 pm when it wasn't overly loud. We didn't know there were FIFO workers sleeping next door. As mentioned in other reviews the sound proofing in the rooms is poor. At 1.50 am I was awakened by the alarm in the room next door. For the next 40 minutes this person showered and got ready for work. I went and asked the night manager to speak to them about the noise but he didn't. At 2.30 am they left their room and not quietly. I went out to see numerous Air Asia staff leaving for work, they made very little effort to be quiet. I went and asked the night manager to speak to them about how noisy they were but he just looked at me confused. At 3.30 am I was again woken up by a lot of noise next door. I got up to find two staff cleaning the room. When I enquired why they said guests were arriving soon to check in. It seems FIFO workers check out around 2.30 am and others check in around 4 am. If you are a fan of sleeping at night this may be difficult. The rooms are very dated and basic and the bed we had was terrible, not secured to the wall so it moved. When you sat on it, it sagged badly. They don't advertise it but when we arrived we were told they don't clean / make up the rooms unless you specifically request it."