Stanford Hotels, Palo Alto

"Have not left an evaluation for the staff because the reason below: I left my expensive headphone in bed due to in hurry to catch early morning flight. In airport I realized leaving headphone in hotel and called front-desk immediately and the staff promised to have someone retrieve for me. Called back several times to let them know to have my friend to pick up. So far still have no luck, always was told that they would need to find out who had picked it up and would let me know. "

"Room was very clean, the staff was very friendly and helpful, breakfast was amazing we enjoyed I love Sonesta's hotel "

"this hotel's front desk staff yesterday (May 16, 2026) are totally incompetent and ignorant of their resposibility, I lined up at the front desk to check in, i booked for 2 rooms, (the 2nd room i paid extra for Lagoon view,) the first guys who we approached assisted us and checked us for 1 room, i was tired and tried to leave the front desk realized i need to be checked in for the second room, so i lined up again, another guy helped me and checked me in for the 2nd room, , when i enter my 2nd room, i found out the it is a regular room (not Lagoon view room) , i went down again , lined up at front desk and complain, and finally, got what I really booked and paid for. I'm a regular customer here, this time, I'm so disappointed , I will stay away from this hotel from now on."

"The hotel was in a great location. Clean and well maintained. I was there for 3 nights. I felt the fee for parking and the breakfast was excessive."

"Well maintained, clean room with a new ce restaurant. The convenience of riding the AirTrain made the price bearable. It was a very good experience."

"The breakfast options were very good, the area was very clean and there was plenty of food."

"The room itself wasn’t too bad, it definitely had what it needed but it was definitely more dingy. The bathrooms were clean but rather dated which gives this look of being dirty. Sheets had random stains too but honestly I was looking to stay somewhere cheap and convenient so I can’t be too displeased. The staff were super nice and helpful. Air conditioning was loud but good. Great food around here! I wouldn’t be opposed to staying here again if I’m tight on money."

"Good location, quiet area, clean and comfortable rooms, reasonably priced. Good place to stay when in Oakland/Berkley area"

"Super clean room, excellent staff and very nice"