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"Great hotel close to everything love it I have stayed there whenever I need to go to Stanford hospital which is often ❤️"

"Hotel was well located and nicely updated for an older hotel. Front office Staff was not very helpful or cooperative when asked for room change or late check out. Also, on first morning at noon, we had note under door saying we were too late for Maid service. Note that specific maid service timing was not posted anywhere in room. But when we talked directly to maid it was no problem & her service was excellent."

"Surprised and disappointed that they charged $10 per night to park which they had not done in the past. Street parking is problematic and dangerous. Just be transparent and include it in the charge up front!"

"One-hundred-year-old hotel in the heart of Palo Alto, with walking to all the shops, Whole Foods, restaurants and the theater. The rooms are comfortable, the beds very nice, and the staff is terrific. If you don't have a car, it's a perfect location."

"Flies in the room upon arrival, old and dirty grout, peeling laminate floors, musty smelling pillows, dirty bathroom window sill and cracked window, horribly small parking spaces "

"Really limited amenities. The room was nice but basic. No lights by the bed. There were reading lights but no bulbs. No info on the tv .. there was a remote behind the tv that allowed Netflix etc but we stumbled around to find it. Minimal towels .. nice breakfast in the morning and coffee .. it was quiet and it worked for our needs . My husband was in Stanford for a procedure."

"Everything was legit. I loved the bar area"

"Yes the TV did not work. The toilet was very low to the ground. The bathroom was vey small. Just old in general with new paint. "

"Great place to stay. Clean and affordable. Free snacks and emergency toothbrust and tooth paste. Nice gesture..."