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"Nice hotel and staff are amazing. "

"The carpet felt damp, and the lighting system also seemed outdated. Overall, the room felt old and not particularly well maintained or clean. When I unfolded the sofa bed, there was already a sheet on it, but it did not appear very clean and seemed as though it might have been used by a previous guest. In addition, despite our staying as a family, no proper extra blankets were provided. There was one piece of bedding available, but it looked more like a sheet intended to go underneath the sofa bed rather than a blanket to sleep under. Since the sheet already covering the sofa bed also did not look clean, I ended up sleeping without a proper blanket and used it underneath instead. The room was a Bay View room on a higher floor, which did offer a view of the water. However, at least in the late evening and at night, the view was only really visible if you stepped out onto the very narrow terrace, and it was not an environment where one could comfortably sit and enjoy the scenery. There were only two elevators, both of which were small and heavily used. We had to wait through multiple trips between the 1st and 8th floors before we were finally able to get on. Some guests were also inconsiderate and unwilling to share the elevators with others. In addition, some of the staff at the check-in counter did not seem particularly welcoming or hospitable. Since this was not an expensive hotel, perhaps it would be unreasonable to expect too much, but it was still somewhat disappointing."

"THE STAFF WAS VERY HELPFUL AND THE ROOM WAS CLEAN. THEY NEED TO REPLACE THEIR BEDCOVERS SINCE THEY ARE VERY WORN. Their shuttle setvice needs improvement. On one occasion they never came around for pick up and upon leaving they were late on their schedule. THEIR BREAKFAST WAS VERY GOOD. I WISH THEY HAD A RESTAURANT."

"Friendly front desk staff, clean room, and decent restaurant & bar on site."

"Yes"

"It's a you get what you pay for. I got a good deal, but the room could've used a paint job. I mean, I hope my room was on a list for remodel. The Kuerig machine didn't work, but they were quick to replace it. No microwave. Nice, comfy bed. Parking on-site. 3 out of 4 that I needed."

"The large rooms were well equipped with coffee, microwave and fridge, 2 televisions and lotions and soap. It was clean and the buffet breakfast was great. The staff was wonderful and parking easy.I had 2 problems, the shampoo bottle was empty, small issue , and the room was so freezing cold I could not sleep even with the extra blanket and sleeping in my wool sweater and there is no way for guests to control the thermostat even though the sign gives directions . I would give it a 4 out of 5 if it weren’t for the cold room but if I pay that much for a comfortable room to sleep and that’s all I am there for, to sleep, and it is so cold I can’t sleep the hotel gets a 1 out of 5."

"Staff were friendly and helpful. Pet friendly. Close to restaurants, shopping mall, and freeway 880 and 237."

"The room was neat and clean. They could use more plugs for charging electronic equipment."