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Rating 10 - Excellent. 1770 out of 2860 reviews" "
We have stayed at this hotel several times this past year since our son attended WashU. If you are looking for something close to campus, and a good value, this is a great hotel. It is no frills & a little “tired,” but is clean and the staff is amazing. Since we just want a place to sleep, this works great for us!
Judy
Stayed 3 nights in May 2024
Response from Hotel Management on 14 May 2024
Welcome back and thank you!!!!Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!
Really loved this hotel. Sure,the workout may need an update .. but the rooms were so spacious and clean! Fancy tech tub/shower. Refrigerator, microwave, coffee maker. Everything i needed. Bed very clean and comfy. Staff was wonderful. Highly recommend.
Montero
Stayed 3 nights in May 2024
Response from Hotel Management on 13 May 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!
10/10 Excellent
Shawn
Travelled with family, Travelled with family and small children, Travelled with pets
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!
8/10 Good
Sean
7 May 2024
Liked: Cleanliness, staff & service
Good price hotel. I would only negatively comment on the pool/game room. Most games arent usable, and the pool was a bit dirty. Other than that, great stay.
Sean
Stayed 1 night in Apr 2024
Response from Hotel Management on 7 May 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again! We have sent info to our manager of those departments
Clayton Hotel was super cute! The staff was friendly, free breakfast as well with lots of options to choose from. The parking was free (over the weekend) and the parking garage was clean. Definitely recommend staying here! only 5 mins from downtown St. Louis and walking distance to a VERY good restaurant called CJ Muggs. The room was clean when we arrived. The shower was pretty cool too once you figured out what buttons went to which shower head. Overall, we will be back to visit this hotel many more times!
Megan
Stayed 2 nights in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!
8/10 Good
Almi
29 Apr 2024
Excellent location.
Almi
Stayed 3 nights in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!
4/10 Poor
Micheal
28 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They literally closed the pool 30 minutes after we checked in. We saw people swimming and then came down to hotel attendants telling us it was closed. That was the whole reason we went to the hotel.
The rooms were dated and the furniture was stained.
The breakfast on the other hand was excellent!! 10/10.
Micheal
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you so much for your feedback; if it wasn’t for guests like you to express your stay then we could not make things better. We apologize for the inconveniences you experienced and these have been sent to all department managers. Again thank you and hope to see you back again
Hotel is inexpensive and conveniently located. Hotel has a poor layout, our room had an obnoxiously high bed, it smelled of marijuana throughout the hotel and the noise was excessive.
Jana
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you so much for your feedback; if it wasn’t for guests like you to express your stay then we could not make things better. We apologize for the inconveniences you experienced and these have been sent to all department managers. Again thank you and hope to see you back again
When we come to St Louis we always stay here. Came for a friends wedding reception several years ago, which was wonderful- and now it’s our spot. They also have a wonderful breakfast which is included. Location is great proximity to many things. Love it
Laura
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!
10/10 Excellent
Chloe
28 Apr 2024
Liked: Cleanliness, staff & service
Chloe
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!
Pool was down which sucked because that's the main reason we picked this hotel. Sofa bed was broken when we tried to get it set up for the night. We ended up getting a rollaway bed that we were told was a little smaller than a queen sized bed but ended up being about the size of a twin. Then they tried to charge us for the rollaway bed. Could see people smoking weed just outside of the door in the parking garage and smell it outside of the rooms. Staff were friendly and breakfast was good but the hotel overall was a 0 rating for us. Would not recommend unless you are desperate.
Kevin
Stayed 2 nights in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you so much for your feedback; if it wasn’t for guests like you to express your stay then we could not make things better. We apologize for the inconveniences you experienced and please understand that our hotel is a non-smoking hotel. The parking garage is owned by the company behind the hotel and they do have security that walks each level throughout the evening. Again thank you and hope to see you back again
I was amazed this was in the center of town but didn't feel noisy. The staff and facilities were amazing! And the breakfast opportunity was unbelievable! So many tasty options in a friendly atmosphere. This was a wonderful stay and great way to start my trip!
Cindy
Stayed 2 nights in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!
Good location. Clean rooms. Quiet. Breakfast is awesome. Lots of varieties, delicious omelettes made to order.
The shower was equipped with a modern widget to control hand-held or shower water temperature. It didn't quite work as desired. It started well but kept oscillating between 85-102 deg F which kind of gave a funny and not so pleasant experience with the water temp fluctuation. Maybe it was only in my room.
Umesh
Stayed 1 night in Apr 2024
Response from Hotel Management on 23 Apr 2024
Thank you for your response and glad you stay was good. Feedback is very important so we can address the areas of concerns to our management company. If you have anything further please reach out to our hotel manager. Thank you
Thanks so much for your feedback and we are glad you enjoyed your stay with us.
6/10 Okay
Michael, Sherman Oaks
Travelled with group
21 Apr 2024
Liked: Staff & service
A bit expensive for what it is.
Michael
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 22 Apr 2024
Thank you for your response and apologize that your stay was not met to your expectation. Feedback is very important so we can address the areas of concerns to our management company. If you have anything further please reach out to our hotel manager. Thank you
Thanks so much for your feedback and we are glad you enjoyed your stay with us.
6/10 Okay
Sierra
17 Apr 2024
Liked: Staff & service
Sierra
Stayed 1 night in Apr 2024
Response from Front Desk Team on 19 Apr 2024
Thank you for your response and apologize that your stay was not met to your expectation. Feedback is very important so we can address the areas of concerns to our management company. If you have anything further please reach out to our hotel manager. Thank you
I REALLY liked the shower with multiple shower heads and able to control the water temp electrically with screen in the shower. However, the shower design was flawed because water would flow along the edge and out onto the floor. We immediately called to report it so that we didnt get charged for anything crazy. Breakfast was wonderful. Buffet with omelette and waffle station!
Whitney
Stayed 3 nights in Apr 2024
Response from Hotel Management on 16 Apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. Your feedback about showers has been forwarded.
This is our third or fourth time staying at Clayton and we love it! The price is incredibly reasonable considering the elegance and accommodations provided. The continental breakfast was delicious, and the staff superb. We WILL return!
Paul
Stayed 1 night in Apr 2024
Response from Hotel Management on 16 Apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.
10/10 Excellent
Wynne
13 Apr 2024
Wynne
Stayed 1 night in Apr 2024
Response from Hotel Management on 6 May 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!
The staff was amazing!!! Front desk staff was superb especially Ariel. Breakfast staff was fabulous especially Keba! These two staff elevated our stay to outstanding! Thank you Ariel and Keba!
Overall our stay was wonderful in all areas!!
Judy
Stayed 2 nights in Apr 2024
Response from Hotel Management on 16 Apr 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.
Thank you for your response and apologize as it looks that your stay was not met to your expectation. Feedback is very important so we can address the areas of concerns to our management company. If you have anything further please reach out to our hotel manager. Thank you