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"My only suggestion is that the cabin did not have rails to get up the 3 steps at the door. It would be less of a hazard if handrails were there"

"Communication was excellent. I was about to pass the reception operation hours. They assured me that everything would be ready and it was. Fireplace was amazing. You can order coles and uber eats and arrives easily. Do not miss the stargazing experience which is just a walk away after dark soo close to the place. Definitely going back. "

"Great"

"I figure you need a vending that operates 24/7 and sticks snacks,milk, and maybe sandwiches! We stayed two nights and ran out of milk! It was raining cats and dogs, Leura has closed for the evening! It was just seven pm and I had to drive inthe rain to find a service station just to get milk and a snack! Please put ina vending machine. Ivor gilhooly Room 240 sat20 Dec and Sunday 22dec 2025! Besides our stay was great top class we will come again very soon! Please put in the vending machine for people like me who get hungry at all hours of the day or night! Thank you😎🙏"

"The room was cozy and tidy. The staff were very helpful, they have provided us extra bed for free. "

"Very nice "

"We enjoyed our stay at Mercure Sydney Blacktown. It was a smooth process to check in and out at the kiosk. I approached Sher at the reception as I needed more information, she provided excellent customer service, was very helpful and professional. "

"Tea & coffee supplied as well as long life milk. Parking was easy & safe."

"One of my favourite hotels! The atmosphere of this grand hotel is Devine. Absolutely pleasure to stay at"