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"Clean room, very convenient location, however, we preferred food off"

"Everything was great! "

"Wouldn’t stay here again…room and floor had a strong odor. "

"Yes all was wounderful..loved to stay so close to shopping ."

"Nice place for the price"

"It is simply one of my favorite hotels, and I recommend it. Everything is close by—places to eat, and especially the parks."

"Friendly and helpful staff"

"It's a high volume Orlando hotel in walking distance of the entrance to Universal, so you anticipate crowds and a little wear-and-tear. It has everything you need for a day or two at the parks. The shuttle service is one amenity recommending getting on as soon as practicable, as we were not able to secure a spot. We ubered, and it was slightly more than the parking fee. Jim in the dining area was amazing on both mornings. My kids loved the warm interaction you don't often see. Recommend asking to be seated in his area. We ate both nights in the on-site F&B dinner option, American Grill. It left something to be desired. Maybe it's the auto-gratuity built in, but service was super slow, and food quality underwhelming. Pools were fine for what we needed (large pool, hot tub) but nothing outstanding like a water slide, etc. Finally, the arcade is super ripoff and recommend keeping your kids out of it. One of my kids slipped three tokens into the infamouse claw machine before I realized it was $1.67 per token (3 tokens for 20 credits). Surprised Hilton even allows that machine and that racket on property."

"Yes"