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"Nice mountain view. Received an upgrade for one of the rooms..which was a nice surprise."

"Cannot phrase this Hotel enough. Rooms are fine ours had a balacony. Lovely breakfast. Staff very helpful, friendly and shared information. Lovely garden/terrace area. It is the opposite end to the train station part of the way going uphill but very near Glacier Paradise cable car. No reason not to book this hotel. "

"I booked this hotel primarily for the view of Lake St. Moritz and the more reasonable room rates. We took a taxi from the train station to the hotel which was approx. 25CHF as it is a very steep walk even with the escalators. The gal that checked us in was very friendly, helpful and provided a good overview of the hotel and town. We did not book the room with breakfast and both mornings walked down to the Hauser Hotel for a perfect breakfast more like back home. We did wish the hotel offered in room coffee but there was none in our room. The room was a bit dated but huge and while the windows were large, you could not open them as they are old and fragile. I will say this was one of the most comfortable beds we slept in over our 2 week trip! I would recommend this hotel if you visit St. Moritz. "

"Wonderful breakfast, modern and comfortable rooms, great place for a long or short stay. "

"Nice and clean. Very friendly staff. Cute town."

"Good "

"Oldest hotel in Zermatt! - had a lovely corner room with a view of the Matterhorn! Room looked like the pics (with quality swiss heritage decor). Service/reception was excellent and breakfast was delicious! They even called to see if we needed a complimentary pick up/drop off to the train station with their electric vehicle. Reception gave us incorrect info upon our arrival which unfortunately negatively affected one of our activities, but they did acknowledge and apologized multiple times. We enjoyed our short stay before boarding the Glacier Express! "

"The staff was particularly friendly and helpful. The room was beautiful and clean and quiet"

"Our room overlooked the Lake...Room was wonderful with a great bathroom and extremely clean.Breakfast was plentiful with so many choices.Location was perfect as the Promenade was right across the street from the Hotel.Centrally located as well. Staff was very friendly and helpful. "