Son Gotleu Hotels, Palma de Mallorca

"Staff lovely"

"Stayed there for 5 days and 4 nights. Arrived later than expected but it was an easy check in, friendly staff. Room was nice, clean and cozy. Ladies in room service in the morning are very friendly, very politely asked me if I wanted my room serviced, I didn’t until my third day and the lady cleaned it as I went to breakfast. Breakfast was very good, good assortment and options. Locations very close to the beach and great area, near bus stops to Palma center and airport. Would definitely stay there again. "

"Very nice hotel resort although property is quite dated. Excellent breakfast and dinning. Close to beach and nice hotel swimming pools. Plenty of parking if you have a rental car. Close to a couple of super markets."

"Great hotel for exploring Palma. Walkable to old town Palma. Not far from restaurants. Hotel clean and comfortable. Has Spa (did not use). Outdoor pool very nice and great area with loungers. Breakfast buffet was excellent. Staff cheerful and helpful. Would definitely recommend."

"Excellent stay"

"We spent a wonderful week at this hotel and truly had an unforgettable experience. While I won’t go into detail about the facilities, cleanliness, spa, pool, or dining options—those are well-covered in other reviews—I want to focus on what made our stay exceptional: the people. From the concierge to the restaurant and bar staff, housekeeping, and every team member we encountered, the service was outstanding. Everyone greeted us with genuine smiles and a warm attitude, always ready to assist in the most professional and thoughtful way. Their ability to connect with guests on both a personal and respectful level created a welcoming atmosphere that made us feel completely at ease. It’s the staff who elevated our stay from great to truly memorable. Their dedication, kindness, and attention to detail are what set this hotel apart. I’d like to send a personal message to the management: your team is your greatest asset. They bring invaluable warmth and character to your establishment and absolutely deserve recognition—perhaps even a generous bonus at the end of the season. Thank you all for your hospitality. Keep up the fantastic work!"

"Great location within walking distance of many restaurants, the marina and the ancient city centre. "

"Clean modern rooms,staff very nice helpful people, pool area excellent, 5 minutes walking to the Palma beach, lots of restaurants stores. City bus at the hotel to get to Palma airport and old town! Parking on the street free!"

"Great buffet for breakfast and dinner. Great location on the water. Has paid parking. Staff very friendly. Very clean property Enjoyed our stay there."