JS Palma Plaza Hotel

4.0 star property
Hotel connected to the convention centre in Palma de Mallorca with a full-service spa

Choose dates to view prices

JS Palma Plaza Hotel, near the Port of Palma de Mallorca, offers a peaceful escape with a rooftop terrace and outdoor pool. Relax in the spa tub or book a massage at the onsite spa. High-speed WiFi, laundry services, and attentive staff complete the experience.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
The current price is NZ$235
includes taxes & fees
9 Nov - 10 Nov

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Room options

Standard Double Room

8.6 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Premium bedding
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Smart TV
Pillow menu
Down duvet
Memory foam bed
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Tower

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Premium bedding
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
Plaza de Madrid 13, Palma de Mallorca, Palma, 07011

What's nearby

  • La Rambla - 8 min walk - 0.7 km
  • Plaza Espana - 14 min walk - 1.2 km
  • Plaza Mayor de Palma - 17 min walk - 1.5 km
  • Cathedral of Santa Maria of Palma - 17 min walk - 1.5 km
  • Port of Palma de Mallorca - 7 min drive - 3.9 km

Getting around

  • Palma de Mallorca Son Fuster Station - 11 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca (PMI) - 17 min drive

Restaurants

  • ‪Bar & Pizzería Es Fortí - ‬3 min walk
  • ‪80's Palma Café - ‬1 min walk
  • ‪Restaurante Sa Goleta - ‬1 min walk
  • ‪Greengo Palma - ‬2 min walk
  • ‪7 Pecados - ‬3 min walk

About this property

JS Palma Plaza Hotel

Upscale hotel near Cathedral of Santa Maria of Palma
Close to Plaza Espana, JS Palma Plaza Hotel provides a rooftop terrace, dry cleaning/laundry services and a gym. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a business centre and a hot tub.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers
  • Cooked-to-order breakfast (surcharge), luggage storage and massage treatment rooms
  • A 24-hour front desk, a lift and tour/ticket information
  • Smoke-free property, a TV in reception and outdoor furniture
  • Guest reviews give top marks for the helpful staff
Room features
All 56 rooms feature comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning.
Other amenities include:
  • Memory foam beds and down duvets
  • Showers, free toiletries and hairdryers
  • 50-inch Smart TVs with digital channels
  • Wardrobes/cupboards, heating and housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 10 to 30 for adults and EUR 8 to 30 for children
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 10 to 30 for adults and EUR 8 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

JS Palma Plaza
JS Palma Plaza Hotel Hotel
JS Palma Plaza Hotel Palma de Mallorca
JS Palma Plaza Hotel Hotel Palma de Mallorca

Frequently asked questions

Does JS Palma Plaza Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at JS Palma Plaza Hotel?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at JS Palma Plaza Hotel on 9 Nov 2025 start from NZ$232.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JS Palma Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at JS Palma Plaza Hotel?

This property doesn't offer parking.

What time is check-in at JS Palma Plaza Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at JS Palma Plaza Hotel?

Checkout is at 11:00 AM.

Where is JS Palma Plaza Hotel located?

Located in El Fortí, this spa hotel is within a 15-minute walk of La Rambla and Plaza Espana. Port of Palma de Mallorca and Cathedral of Santa Maria of Palma are also within 3 miles (5 km). Intermodal Station is 16 minutes by foot and Jacint Verdaguer Station is 25 minutes.

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Reviews

JS Palma Plaza Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.8

Amenities

9.6

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 148 out of 201 reviews
Rating 8 - Good. 39 out of 201 reviews
Rating 6 - Okay. 8 out of 201 reviews
Rating 4 - Poor. 4 out of 201 reviews
Rating 2 - Terrible. 2 out of 201 reviews

Reviews

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice relaxed hotel - Friendly efficient staff… Very good amenities - Would 100% stay again
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic 4 night trip to Mallorca

A perfect city hotel staying in Palma. Great location, excellent breakfast, nice and well cleaned, all personal showed highest level of service. I definitely recommend this hotel.
Stayed 4 nights in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Really nice property in a good location with good breakfast and very helpful staff. Only issue was the lights in our room didn’t work well and the bathroom lights went out all together on the last night
Stayed 1 night in Jun 2025

10/10 Excellent

Melker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 6 nights in May 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great amenities and very clean.
Stayed 4 nights in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay and would definitely stay again. The staff are really friendly and the location is within easy walking distance to the cathedral.
Stayed 5 nights in Mar 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicest hotel!

Great design of rooms and hotel, very good restaurant and location! The bathroom and view over the rooftops was amazing!
Stayed 1 night in Apr 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel

Good location, great hotel (beds and bedding, and towels could be comfier and softer) but all in all would definitely recommend for a short stay in Palma. Modern interior and the restaurant and spa facilities are nice. And the rooftop pool is brilliant
Stayed 3 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palma City Break

Well placed and super clean hotel, staffed by friendly and helpful team. Highly recommended.
Stayed 3 nights in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel ,just opened in April - everything pristine . Staff really helpful and friendly . Everything is to a high standard including Rituals toiletries used throughout the hotel
Stayed 6 nights in Apr 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and attentive friendly staff. Rooftop pool is beautiful. We will stay again I hope
Stayed 3 nights in Oct 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

6/10 Okay

Lars

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

New and clean but horrible beds

Very small rooms and not comfortable beds and pillows. But very clean and new
Stayed 4 nights in Oct 2024

10/10 Excellent

Carin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig service!
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new Hotel with cozy rooms. 10-15min walk to main spots in Palma City. Airport bus station within walking distance. Nice rooftop terrace but not really with a view. Small pool on rooftop terrace, we did not use it
Stayed 2 nights in Jun 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Holiday

Two rooms booked for my husband & I and elderly parents. The hotel is superb with lovely rooms…we had balcony rooms…& friendly staff who recommended places to go taking into consideration my parents can only walk so far. We did use the pool & sun-lounge area which wasn’t too busy & very well furnished. The cherry on the top would be a roof-top bar. Breakfast was slow when it was busy & has a few teething problems. Not enough staff. Although it’s nice to get waiter/ress service it might help if fruit/cereals etc were buffet service Overall lovely hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Die Zimmer sind modern und schön. Die Lage ist nah am Zentrum. Es gibt eine schöne Dachterrasse. Das Frühstück ist gut.
Stayed 9 nights in Oct 2025

8/10 Good

Vic

Liked: Cleanliness, staff & service, property conditions & facilities
Almost everything about this hotel was excellent. Dining facilities was very welcoming and great menu options for breakfast and for an evening meal. Rooftop pool and loungers were an added bonus, especially after walking around the harbour and old town all day. And without being too picky, just a couple of things that caused us issues. We booked a double room, but on arrival late in the evening it was set up as a twin, with beds pushed together. That night, having turned over in bed, I crashed through the middle of the beds as they separated, my knee banged off the floor, bedside table went flying, with lamp, glass, phone and everything else thrown across the room! Not what you want at 3 in the morning! My knee ended up troubling me all week with all the walking we had to do. I reported it befor breakfast the next day, and was told they would address it straight away. We had breakfast, then out for a full day, returning around 3:30 in the afternoon, only to find nothing had changed and again I had to report it down. Stairs at reception, to which they informed me it was in the house keepers jobs todo. It just felt a little lack of priority and no acknowledgement that I was hurt through this. It was addressed after reporting it twice, but it could have all been avoided.
Stayed 6 nights in Oct 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern hotel, an easy walk into the old town. Comfy beds. Small rooftop pool and basement indoor pool and sauna, ideal for unwinding after sightseeing, Breakfast very good- served at your table ( not buffet )
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room small but had a lovely balcony. Great rooftop area and spa.
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It made the holiday having a roof top area to relax in. There staff were also very friendly.
Stayed 7 nights in Sep 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel in a great, central area of Palma, a short walk from the shopping and restaurant centre of the city. Staff were very friendly and helpful and everything good value.
Stayed 4 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a good location
Stayed 4 nights in Apr 2025

8/10 Good

Nida

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly staff, very good shower. It was very warm and the AC did work but took time to get to the desired temperature.
Stayed 5 nights in Jul 2025

10/10 Excellent

Aisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's condition is beyond my expectation for the price level. The room is very nice with style. Staffs are friendly and attentive. The only problem is that it is a little off located for tourists. However, the price reflects the location.
Stayed 3 nights in Jun 2025