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"Richard was an amazing staff personnel at the hotel. and all the staff from the restaurant to the reception were all great people. definitely will be coming back here soon"

"such a great experience"

"Highly recommend – a truly wonderful experience! This property is very well maintained, with super comfy beds that made for great sleep every night. It was an amazing experience overall! The staff were great and super helpful—always ready to assist with a smile. I especially loved the facilities; everything was top-notch and added so much to the stay. Will definitely be back!"

"Fantastic hotel! We really enjoyed our stay. Very nice staff, the pools were amazing. Do note that the pools/hot springs fluctuate in temperature depending on volcanic activity, which I think is cool."

"The breakfast was a let down- the coffee was burnt- the meat (ham/ sandwich meat) had been sitting out for hours, and was warm. The shower door was about to fall off and there was a lot of mold in the bathroom. It seems that they take care with the gardens and hot springs, but just quickly wipe down and change the sheets and towels in the cabins- no regular maintenance is done on the cabins. The staff at check in and housekeeping were friendly, the people in the snack bar were more interested in selling cocktails than serving food. "

"Very nice hotel with access to hot spring included. We booked a room with c checking I have to get something you’re done right you guys wanna do something? Let me see what they have. Want some?"

"The staff were so friendly and made us feel welcome! The pool was beautiful and I loved the huge windows and lovely view. "

"My husband and I stayed here with our kids (ages 10-21) and the whole family loved it! The resort was clean, well kept, had beautiful views around every corner. The thermal springs are both easy to get to and tucked away and despite the busy tourism week, never felt overcrowded. "

"Close to all the nature activities "