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Great location for the flight home

I can not imagine a better place to stay in Tokyo. Everything was 5 star. The panoramic views over the harbour were stunning Staff service amazing particularly the concierge Very well priced. Restaurants were a little expensive but huge choices within walking distance Will always go back there

Great hotel, great service . Things in the rooms look tidy and clean

I thoroughly enjoyed my stay at Hotel NIWA. As a solo traveller, this is a lovely, safe area. Although I felt safe overall in all locations. After much research I chose Hotel NIWA as I love the serenity here. It’s so peaceful, away from the busyness & the crowds, however a great location, close to all with such great transportation & so many fabulous dining options close by. The food is fabulous here. The service standards are excellent. I found all staff so friendly, courteous & so helpful....

Nice and quiet - very safe location

Slightly out of the bright lights Tokyo, lovely and quiet with a train station close by. The hotel was amazing from the moment we stepped inside, and the breakfast’s were incredible. Can’t rate this place enough and was easily the best hotel we’ve stayed in ever.

This is the second time we’ve stayed here. Both times as a family of 5 staying in 1 room. We didn’t spend much time in the room or hotel other than to sleep but it was spacious and well appointed. The hotel is very close to 4 stations and only a short walk to Tokyo Dome and with plenty of eating places close by.

The service is really great. The location is convenient. I would definitely choose the Hotel Kaie again.

We are blown away by the excellent service and the kindness of everyone. Definitely recommended and will come back soon.

Great location in Shinjuku if you want to be where the action is at. If you take the limousine bus from Haneda Airport, it will take you to the hotel building. It’s also relatively close to multiple train stations. Had a great view of the city from the bedroom. Arrived early and was able to leave our luggage at the hotel until checkin. Check in was easy and the staff had already brought our luggage to our room from when we had dropped it off in the morning. Digital checkout was easy and didn’t...

Absolutely loved my stay here, and would definitely stay again. Location is great, really clean, rooms aren't super cramped, great amenities and supplies, etc. Just an all-round amazing stay and 5/5 experience.

We had a lovely 2-night stay here in one of the moderate queen rooms. It was sweet and everything we needed. Also the location near the Kokuritsu-kogijo station was perfect for us. Really near Shinjuku so just awesome, we totally could have stayed longer. Staff were friendly and we were able to store our bags after we checked out. Would totally go back.

If staying in Shinjuku area this modern-style hotel is a great choice. It is close enough to the action but is a refuge from the amazing buzz of the Tokyo streets. The hospitality we received from Terada and his team was helpful and very welcoming.

Location was very convenient, serviced by a number of train stations on different lines all within walkable distance. There were some beautiful blossoms outside too, which made for some nice photo moments. The hotel itself was decent, service was good, cleanliness was fine, and the staff very friendly and helpful. Loved the public bath, definitely recommend it for those staying. The hotel breakfast was also delicious, we tried both Japanese and Western styles and loved both of them. The...

An unforgateble expirience and the best value for money hotel ever! The location was great with heaps of restaurants and supermarkets at the hotel’s doorstep and 2 different train lines within walking distance. It was so convinient to get around! Good amenities and clean and comfy mattress and pillow! I have to say our room was facing the main street so it was a bit noisy at nights but the hotel offered earplugs. The staff were fantasticly accommodating and super helpful. They were so...