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"Pet friendly and very polite staff"

"Absolutely love this place..the staff are very happy and friendly the room was very clean..the drinks got brought to your table and breakfast was delicious..the menu in the knights restaurant the food was to die for iam definitely going back .a very big thank you."

"Breakfast was excellent. WiFi fast. Staff lovely. A few stains on the carpet. Mattress very uncomfortable - asked for a mattress topper, but they don't have any, so gave us a duvet to put under the sheet, which sort of worked. Air con on some kind of sensor/timer which meant it goes off during the night and the room got hot quite quickly. "

"Our room was clean and a good size, the breakfast was good. "

"Staff are all friendly and helpful, having free parking, not far from the city centre, was incredibly helpful"

"Parking easy clean rooms friendly staff excellent breakfast"

"I didn’t have breakfast so cannot comment, but it looked fresh. Had a coffee but was luke warm, could not be warmed up as it was from a machine. Staff super helpful when I requested to move to a bigger room. Manager was very helpful too. The only thing that let the hotel down is that the walls and floors could be thicker, a family that were staying seemed to let their children run free, up and down the corridors! Was annoying. Could not hear the traffic noise at all. Aircon was nice. Definitely would stay here again. Great value for money. "

"Breakfast poor quality. Pool area poor condition, and not inviting for children. Dirty rooms bedding ect"

"Had a great stay, the hotel was clean, the staff very attentive and the breakfast was great. It was only a short trip to Beamish museum too. I would definitely stay here again."