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"Check in was smooth and they had English translations at the ready so we were able to schedule our breakfast at our preferred time. The view from the balcony was outstanding. The sound of the river was peaceful. The shower/tub was comfortable with good water pressure. The room was clean and you're able to get extra pillows at the lobby as needed."

"Onsen could have been cleaner."

"We loved everything!; I highly recommend for its cozy rooms, friendly staff, private onsen, prime location and customer service. "

"Breakfast was excellent and the shopping next door was great."

"Enjoyed my stay. Thanks!"

"そもそもシティモーテルのため、お部屋も広くベッド、バスルームも最高。その他ウェルカムドリンクやデザートもあり、朝食もかなり丁寧に作られたのか出てきます。ビジホ泊まるより断然満足！！"

"Great place to stay and experience Matsushima. Also great place to relax. Wish we stayed here for more days. "

"One of the best onsen and ryokan I’ve ever been to."

"Clean room, lovely onsen, handy location -- in an industrial area, but good for us and our intended visit to the Kirin brewery. "

"Nice size room. Nice breakfast "

"This is an older place so if you are looking for sparkling accommodation maybe not here. If you want a more traditional Japanese hotel this is a good choice. Great free breakfast. Private onsen by reservation. Free beer and noodles along with other snacks each evening from 4-6. Larger room than many Japanese hotels. The staff is fantastic. Free shuttle to the train station. Be aware if you are walking with luggage there is a major hill to climb. Call the hotel and they will send a car anytime...

"Great hotel with everything we needed. Staff were friendly and helpful. Super close to the train station."

"Great place to stay. Excellent friendly staff"

"that’s good"

"I didn’t purchase breakfast here because I wanted to do something different some of 5 days and the only option to include breakfast was 5 days or zero on Expedia "

"Enjoyed my stay. "

"Friendly staff, convenient location and delicious breakfast"

"Beautiful onsen and lovely staff great location "

"Great value hotel. Modern and clean. Onsen / Sento was well maintained and hot. Plenty of car parking. Many dining options in the area."