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Reviews of The Kings Arms

5 out of 5
The Kings Arms
North Street, Charlton Horethorne, Sherborne, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 43 reviews" "
Rating 8 - Good. 13 out of 43 reviews" "
Rating 6 - Okay. 3 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Julie

Travelled with partner
Limited menu, i.e, we arrived at 2oclock, hoping to grab some lunch, but the hotel had finished serving, day and night menu the same, just wanted a few sandwiches!! There was no atmosphere here either, probably wouldn't stay again
Stayed 1 night in May 2024
Response from Tony on 13 May 2024
really sorry we do not serve sandwiches and maybe the menu not to your liking however we do make everything on the menu here and its not bought in frozen etc.Tony

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good meal in the dining room.
Stayed 1 night in Nov 2023
Response from Tony on 29 Nov 2023
Hi markBrill that you had a good experience with us hope to see again soon.Tony

10/10 Excellent

Lynette

Stayed 1 night in Oct 2023

10/10 Excellent

Lynette

Stayed 1 night in Oct 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended base for local area attractions
We used the hotel to visit the Roman Villa at The Newt and also the Fleet Air Arm Museum as both are with 15-20 mins drive from this excellent value hotel. Great breakfast and we also ate dinner at the hotel both nights. Very pleasant stay with good food, great service and attentive staff. Note, aircon in the room is a standalone unit which we didn't need to use. Comfortable bed and quiet location and the room had plenty of storage. Recommended. We would stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

C R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Owner was most helpful and went out of his way to be a gracious host.
Stayed 1 night in Aug 2023
Response from Tony on 12 Aug 2023
So Pleased you had a great stay please come again soon.Tony

10/10 Excellent

D

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t fault the service, staff and food!
Service, staff and food quite excellent. En-suite had an unfortunate aroma of mould / dampness and the room could do with a bit of a spruce up.
Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2023
Response from Tony on 23 Jun 2023
We are all very pleased you enjoyed you stay with us and we hope to see you another time soon.Tony

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here for Sherborne
Faultless, lovely room, food and people.
Stayed 1 night in Apr 2023
Response from Tony on 23 Jun 2023
Great to see you thankyou for the revue hope to see you again soon.Tony

10/10 Excellent

David

Travelled with family
Liked: Property conditions & facilities
Friendly staff, very good rooms and excellent food - a great place to stay
Stayed 1 night in Dec 2022
Response from The Kings Arms on 14 Dec 2022
Dear David, We are glad you have had a excellent stay here at the Kings Arms. Thank you for your review I will pass the comments onto our team. We look forward to greeting you on your next stay. Merry Christmas from all the staff here at The Kings Arms.RegardsChantelle

10/10 Excellent

David

Stayed 1 night in Dec 2022
Response from The Kings Arms on 14 Dec 2022
Thank you

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Lovely hotel- with a warm welcome Beautiful accommodation - good food Would definitely stay again and recommend
Stayed 1 night in Jul 2022

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Excellent rooms, good food and an informal friendly staff make for a great stay. Attractive outside seating area for summer days.
Stayed 1 night in Nov 2021

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
The hotel was charming as were the staff. Our light supper was very good but unfortunately the breakfast was not great as the poached eggs were over cooked and as we were due to leave straightaway we couldn’t re-order. We would still stay there again when we are in the area.
Stayed 1 night in Aug 2021

10/10 Excellent

Micah

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel service and cleanliness good post COVID opening. Rooms were clean and tidy. Service was great in bar and for breakfast. Bed mattress slightly uncomfortable.
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Team Kings Arms on 28 Jul 2019
Thank you so much for taking the time to leave a review on us .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a charming village. We were pleasantly surprised by our stay in this hotel who go out of their way to make your stay comfortable and enjoyable. The rooms are well thought out with comfy towels and dressing gowns provided. We had a lovely meal in their restaurant, very spacious with exquisitely embroidered napkins! Beer garden was a delight to sit in with fabulous view of countryside rolling hills. Lots of information available about the local area.
Stayed 1 night in Jun 2019
Response from Sarah on 5 Jun 2019
Thank you so much for your positive feedback, as a team we are so pleased that you enjoyed your stay with us and look forward to welcoming you on another occasion. Kind regards Sarah

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic bed, so comfortable. Dinner lovely I hope breakfast is to.
Stayed 1 night in Dec 2018

8/10 Good

M

Very nice hotel with friendly staff who were very attentive throughout our stay. Room was very clean and quite spacious. Breakfast was good but more variety of fresh fruit would be an additional plus. We had dinner in the restaurant one evening and quality of food was excellent and service also good. Would not hesitate to use this hotel again.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Friendly staff.
Bright and welcoming. Good food and friendly staff.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Not sure where they got their 5 stars ??
Definitely no where no 5* hotel. Rooms very basic and beds not very comfortable. Worst thing was I went to make tea in my room and when I turned over the cup it had obviously not been cleaned. Then I noticed that the dressing table was covered in what looked like old tea stains. Very dissatisfied with cleanliness and very limited facilities usually associated with a 5* hotel
Stayed 1 night in Jul 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Avery nice place to eat and stay. However, although our bedrom was comfortable and pleasant , we had the disabled bathroom, which was not well designed or comfortable to use for non disabled people. Overall a nice place.
Stayed 2 nights in Aug 2018

10/10 Excellent

Jay, Deal, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just following the satnav and coming left off the A303, you might wonder where you've ended up at first; led off down a narrow country lane covered with dense foliage and getting narrower. Then, the route opens up to reveal a delightful English country village and at its centrepiece, the Kings Arms. A friendly welcome awaits into a beautifully appointed hotel. Proudly traditional but at the same time pleasingly on trend, not a single horse brass in sight. The menu and wine list are comprehensive, rooms comfortable and the bathrooms are a real feature. A great place to stay whether as a country retreat, a focus for a tour of the local area or even as a base for an executive working visit
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Overnight stay for business. Hotel a little out of the way. Quiet, comfortable, with friendly attentive staff. Usual English Breakfast which was of good quality.

6/10 Okay

kevin, cambridge

Liked: Cleanliness, staff & service
Disliked: Room comfort
Pretty hotel with good restaurant but spoilt by small room with broken furniture. Overpriced.
Stayed 2 nights in Jul 2017

10/10 Excellent

Binoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic weekend getaway place
Excellent place to stay. Breakfast was tasty (accomodated dietary requirements very well). Only minor observation / suggestion for improvement (and I reiterate minor) is curtains could be thicker to stop light in the early summer mornings. Staff were very nice. Inn was very clean. Would come back again without hesitation.

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
One night stay
The bar was a somewhat locals bar with large crowds, said they were harmless. Room was a little warm but nothing the window couldn't sort. Fantastic breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pub with rooms. Food fantastic

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff. Little pricey compared to others.

10/10 Excellent

M V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
I love the Kings Arms. Perfect in so many ways. The food is amazing, service is not just the product of good training but you feel like the staff really care about making your stay as good as possible. Highly rate the Kings Arms.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for two nights while speaking at the Sherborne Literary Festival. A great choice. A little out of the way but an interesting historic village

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Fantastic location in beautiful countryside
Staff fantastic, hotel rooms need decorating and rooms far too hot.

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a terrible bathroom smell
Room in a bad shape, but the bathroom was the most terrifying I ever experienced. A very very bad old urinary kind of smell. The toilet lid fell all the time down and a lot of foreign hair on the bathroom floor. Went back to the lady behind the bar and asked for another room mentioning the bad smell. According to her, no other room available.
Stayed 1 night in May 2023