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"Great staff, great room"

"This was the best experience of the trip so far. The staff is extremely friendly and responsive, and their service is very professional. They helped us carry our luggage proactively, without us having to ask. The facilities are luxurious, and the Christmas decorations were fabulous."

"Room was good and staff was friendly"

"The hotel is well located. The hotel staff is polite and helpful. The hotel room is clean and spacious."

"Stayed at this hotel many times over 15 years always my favourite clean rooms good staff "

"The hotel is large, with a spacious and upscale lobby. The hotel staff are very professional in their work. The hotel rooms are very clean, the internet speed is fast, making it convenient for work, and parking is also very convenient."

"Wonderful experience Very helpful staff and friendly Would go back again"

"The room I booked had a large comfortable bed and an extremely well-lit and half-open spaced spacious bathroom. I especially loved that they offered a smart bidet and a large bathtub. They even used robot for deliveries to my room so I don't need to go down to the lobby for pick-ups or feel awkward when I opened door with pajamas on to retrieve deliveries. The hotel is around 10-15 mins drive away from ShenZhen international airport so it was pretty close. There's a large cafe/coffee bar with lots of comfy seats on lobby level so hanging out with clients/friends or working on laptop was a breeze. Staff were friendly, helpful, and efficient. I am happy with my overall experience at this hotel."

"Yes"