Songgang Hotels, Shenzhen

"We stayed an extra night due to the Typhoon. The front desk staff was friendly and helpful. The Chef Concierge Louis was extremely helpful. Will definitely come again. "

"I visited Shenzhen with my two teenage children and stayed at this hotel for 17 days. During our stay, the staff were extremely kind and professional. They thoughtfully arranged two rooms with views of “Windows of the World,” which was perfect for me and my kids. The breakfast was excellent, with a great variety of food that we really enjoyed. The only downside was the air conditioning—our room had a lingering smell of smoke. Overall, it was a pleasant stay, and we would definitely come back."

"I was truly impressed by this property. Walk paths in an area with lots of nature and a huge beautiful lake. I got upgraded to a Lake View room in a top floor. Wonderful breakfast buffet. Quick check in and check out. Luxury hotel. "

"so close to airport "

"Hotel is clean and new. Very comfortable and housekeeping is great ! "

"It’s very clean and staff friendly "

"services is very good! "

"Certainly! Here's a polished and warm thank-you note for your stay at a Hard Rock Hotel: --- **Subject:** Thank You for an Amazing Stay! Dear [Hotel Manager/Staff], I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the wonderful experience I had during my recent stay at the [Hard Rock Hotel Location]. From the vibrant atmosphere to the exceptional service, every detail made my visit truly memorable. The room was stylish and comfortable, and the [mention any standout amenities—e.g., rooftop pool, live music, dining options] added an extra layer of enjoyment to my trip. A special thanks to [mention any staff member by name, if possible] for their outstanding hospitality—it’s the people who make all the difference! As a fan of the Hard Rock brand, I loved the unique music-themed touches throughout the hotel. It’s clear that your team puts great care into creating a fun and welcoming environment for guests. Thank you again for a fantastic stay. I look forward to returning in the future and will gladly recommend your hotel to friends and family. "

"The property was amazing. The hotel was very clean. There is a large shopping mall right next door to the hotel. There was a lot nice places to eat there. The room was nice with a view of the harbor. "