Location is great, room is good only the heating system is very bad, can’t control by room which is my room is super hot and the hotel manager said just open the window to keep cooler, and my room become freezing and noisy , they don’t want to fix the problem.
When check out time, the receptionist didn’t ask which room but took the room keys and mentioned that I should return 4 keys, which is wrong. After 10 minutes she asked the manager, she said that she put wrong room number! What’s kind of service!!!
I ordered the taxi to the airport, I mentioned to go to pudong airport the night before, but they told to the taxi driver go to different airport, lucky my husband heard the conversation between them, so the taxi driver change .