Shell Management in Severn

"⭐⭐⭐⭐⭐ I had an absolutely wonderful experience at the Comfort Inn in Orillia thanks to Alex at the front desk. From the moment I arrived, Alex was incredibly welcoming, professional, and attentive. It’s rare to come across someone who genuinely cares about making guests feel comfortable, but Alex truly goes above and beyond. Their customer service was exceptional — friendly, efficient, and thoughtful in every interaction. They made the check-in process seamless and were happy to answer questions and ensure everything about my stay was perfect. Alex is a fantastic representative of the Comfort Inn brand, and their positive attitude really stood out. Because of service like this, I would absolutely stay here again and highly recommend this location to others. Thank you, Alex, for making my stay such a pleasant one!"

"The checkin staff was amazing. Ive stayed here dozens of times thru the years. Always a nice place to go. The TV in our room only got 2 channels, and our air conditioner didnt work. This place is sadly doing downhill. The sauna in the mens changeroom doesnt work anymore. And hasnt for a long time, but the one in the womens does. Beds were clean, had a good night of sleep. The fridge in the room we had (room 108) didnt work properly. Cant believe theyre letting this place go like this. The hottub was absolutely gross, the pool is loosing all the paint in the bottom. Paint peeling from the bridge over the pool on the bottom along with rust makes for a sore and sad sight. Ill still come back, as i really like this place, and the room was clean, but they really need to start doing repairs and maintenance on the property. Wondering if they may end up having to close their doors."

"Wonderful "

"The room was nice and clean until we pulled out the couch bed and noticed it was full of crumbs! Of course it was past 10pm no one was available brought the kids to the pool it was mediocre but the jacuzzi was filthy and the jets did not work all in all the stay was quite disappointing "

"The room was cold when we arrived and it took hours for it to be comfortable. I think heat should be turned on early when there's a prepaid booking."

"Everything was great"

"very convenient location, right on the high street, close to shops etc."

"Hot tub isnt hot but pool is nice"

"the walls are paper thin. You can hear every single thing in the next room. The beds are very confortable and the staff is very nice. The only problem was they seem to have cheated out on insulation ."