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"Nice pool with sufficient number of loungers. Breakfast was just ok as some baked goods were not fresh, and quality overall just ok. Would have loved a better selection of fruit and fresh fruit juice. Staff were very friendly and helpful. Room was spacious but washroom small. Convenient to walk to many restaurants and stores."

"Loved the staff, the breakfasts, the afternoon teas, our private pool and all the little details that made our stay special. Some general maintenance of the infrastructure would further improve the property but this did not stand in the way of us loving our stay."

"Everything was good but no phone service , but you need to down load What’s App on phone and then the staff gets in touch vise verse through the app !! Works good "

"Amazing stay! The views from the hotel are absolutely breathtaking it truly feels like a 5-star experience. Every small detail is thoughtfully taken care of, which makes the stay even more special. The staff are extremely kind, polite, and always ready to help. The spa service was one of the highlights, so relaxing and well done. I also loved that they had Indian food options on the menu, which made things even more comfortable. A big shoutout to Nanda, Karisma, and Koning for making the experience so memorable. Koning, in particular, was exceptional with the spa service!"

"Clean room. Good AC. Polite and professional staff. The only drawback is the number of bottles of water being provided"

"The room has the perfect view of the animals, and you get to feed them with the food provided by the hotel. Imagine swimming next to Rhinos! The safari itself was a jewel, did not have enough time to explore the whole resort but I was able to see the elephant and tiger show, and I also did the night feeding, definitely a tremendous experience. "

"Good view room is clean and modern, friendly staff, lovely breakfast"

"The hotel and staff are wonderful! Our room was beautiful and the quality of bedding and linens were 5 star. The morning breakfast was plentiful and excellent! The hotel is located on a steep hill but they have golf carts to take you up and down if you don’t care to walk."

"We stayed for two nights at Quenzo Hotel Padangbai and had such a beautiful experience. It was a romantic trip, and I organised a surprise romantic package for my partner on arrival — the setup was absolutely amazing and made the moment really special. What impressed me even more was that I organised everything from abroad via WhatsApp, and the team catered to all my requests and helped bring everything together perfectly. They were so accommodating and made it incredibly easy to arrange something special for my partner. The service was honestly 5-star. The staff were incredibly kind, helpful, and welcoming throughout our stay, and they made us feel genuinely looked after. One of the highlights was a day trip with Darma, who treated us like family. He took us to the Gates of Heaven, a honeybee farm where we tried kopi luwak (the famous “poo coffee”), and an incredible lookout. It was such a memorable day and made the trip even more special. We stayed in a villa which was spectacular — beautiful, comfortable, and perfect for a romantic getaway. The food was delicious, and we loved relaxing by the pool bar as well. Overall it was an amazing stay and we will definitely be back. Highly recommend!"