Jasri Hotels, Karangasem

"Everything was good but no phone service , but you need to down load What’s App on phone and then the staff gets in touch vise verse through the app !! Works good "

"The staff was amazing so friendly and helpful Rooster woke us each morning Resort was a little run down but in a fantastic spot"

"Amazing stay! The views from the hotel are absolutely breathtaking it truly feels like a 5-star experience. Every small detail is thoughtfully taken care of, which makes the stay even more special. The staff are extremely kind, polite, and always ready to help. The spa service was one of the highlights, so relaxing and well done. I also loved that they had Indian food options on the menu, which made things even more comfortable. A big shoutout to Nanda, Karisma, and Koning for making the experience so memorable. Koning, in particular, was exceptional with the spa service!"

"Friendly and helpful staff. Pool and pool area were clean and a relaxing nice vibe. Happy hour was great! Rooms were simple but clean. "

"Clean room. Good AC. Polite and professional staff. The only drawback is the number of bottles of water being provided"

"Good view room is clean and modern, friendly staff, lovely breakfast"

"The hotel and staff are wonderful! Our room was beautiful and the quality of bedding and linens were 5 star. The morning breakfast was plentiful and excellent! The hotel is located on a steep hill but they have golf carts to take you up and down if you don’t care to walk."

"We stayed for two nights at Quenzo Hotel Padangbai and had such a beautiful experience. It was a romantic trip, and I organised a surprise romantic package for my partner on arrival — the setup was absolutely amazing and made the moment really special. What impressed me even more was that I organised everything from abroad via WhatsApp, and the team catered to all my requests and helped bring everything together perfectly. They were so accommodating and made it incredibly easy to arrange something special for my partner. The service was honestly 5-star. The staff were incredibly kind, helpful, and welcoming throughout our stay, and they made us feel genuinely looked after. One of the highlights was a day trip with Darma, who treated us like family. He took us to the Gates of Heaven, a honeybee farm where we tried kopi luwak (the famous “poo coffee”), and an incredible lookout. It was such a memorable day and made the trip even more special. We stayed in a villa which was spectacular — beautiful, comfortable, and perfect for a romantic getaway. The food was delicious, and we loved relaxing by the pool bar as well. Overall it was an amazing stay and we will definitely be back. Highly recommend!"

"Our room was close to all facilities and looked out to the ocean. Great staff, always willing to help make our stay the best possible."