Indoor pool, outdoor pool, pool umbrellas, pool loungers
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Reviews of Aqua Fantasy Aquapark Hotel & Spa - All Inclusive

5 out of 5
Aqua Fantasy Aquapark Hotel & Spa - All Inclusive
Ephesus Beach, Selçuk

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 111 reviews" "
Rating 8 - Good. 36 out of 111 reviews" "
Rating 6 - Okay. 7 out of 111 reviews" "
Rating 4 - Poor. 3 out of 111 reviews" "
Rating 2 - Terrible. 5 out of 111 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

cagan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good and the kids had fun in the water park. But they have a fly problem in the buffet. Flies land and eat your food before you can even get to it. The rooms were clean. It is a great place to stay if u have kids.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort (with room for improvement)
There were 17 people in our party (adults and children of different ages) staying in 7 rooms for 5 nights. Overall, it was a memorable stay at Aqua Fantasy hotel, but there are things that could be easily improved. I am saying this because I have stayed in multiple all-inclusive resorts in that area and elsewhere. But first let me start with the things we loved about the resort: - Front desk staff (specially Alicia) were super friendly and helpful! Almost all of us were given room upgrades and super early check-ins. Thanks a lot for that :) - Rooms were spacious, comfortable and clean. - The adjacent water park is a blessing for kids and adults alike! - Variety of the food offered at breakfast and dinner buffets were satisfactory. - The hotel is just a 15-minute ride from Kusadasi town center which offers great views and shopping. What we did NOT like as much about the resort: - The lunch cafe was located outdoors. An absolute torture in the 40+ degree summer weather with flies hovering all over the food. Why not moving the lunch to same dining as breakfast and dinner?! - Night time entertainment is not that fascinating. The resort can certainly do better with adult and kids shows. - Kids Club activities were dismal and were for younger kids only. Did not have much to offer for 8+ year old kids. - Lastly, the housekeeping staff, despite being very hardworking and friendly smelled unpleasant. I am sorry I am saying this, but there are surely easy fixes for this issue.
Stayed 5 nights in Jul 2023

10/10 Excellent

susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and we really enjoyed our stay!
Stayed 7 nights in Jun 2022
Response from AHMET on 20 Dec 2022
Dear Our Guest, Thank you for your positive and nice feedback. We will be pleased to host you again in our hotel. yours Sincerely,

10/10 Excellent

Soodabeh

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Everything was good but food is not good
Stayed 6 nights in Sep 2022
Response from Aqua Fantasy on 5 Nov 2022
Dear Our Guest, Thank you for your positive and nice feedback. We will be pleased to host you again in our hotel. yours Sincerely,

10/10 Excellent

Klara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
It was our second visit. Amazing hotel, very clean, respectful stuff, great kids activities.
Stayed 5 nights in Aug 2022
Response from Aqua Fantasy on 5 Nov 2022
Dear Our Guest, Thank you for your positive and nice feedback. We will be pleased to host you again in our hotel. yours Sincerely,

10/10 Excellent

AYORINDE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to be. The kids love it, even adults. Beautiful resort with all sorts of activities from the beach, waterpark, pools etc. Friendly staffs, most especially the guys at the beach bar, Bilal. Its indeed an all inclusive. It was a spectacular holiday all through, kudos to the management. I definitely recommend this resort. I will visit again.
Stayed 4 nights in Aug 2022
Response from Aqua Fantasy on 5 Nov 2022
Dear Our Guest, Thank you for your positive and nice feedback. We will be pleased to host you again in our hotel. yours Sincerely,

10/10 Excellent

Omar

Stayed 4 nights in Jul 2022
Response from Aqua Fantasy on 5 Nov 2022
Dear Our Guest, Thank you for your positive and nice feedback. We will be pleased to host you again in our hotel. yours Sincerely,

2/10 Terrible

Bomi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022
Response from AHM on 20 Dec 2022
Otelimizi tercih ettiğiniz için ve değerli yorumlarınız ile katkıda bulunduğunuz için teşekkür ederiz. Sizleri otelimizde tekrar misafir etmekten memnuniyet duyarız. Saygılarımızla,

6/10 Okay

Doug

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
I don't want to say that the pictures of the rooms are fake, because they aren't - but you won't realize how small, crowded and low quality they are until you get there. Not western standards at all. We got the "2 Bedroom Suite" They basically shoved 4 beds and a couch into a normal sized hotel room and put up a few walls. Not luxury at all for $600 a night. But its not all bad. It is all inclusive. So if you don't mind eating the same buffet food every single day, that's nice. And you don't really have a choice because there is nothing close by you can walk to. You are a short cab ride from a small town and from all the ruins. A bit longer cab rid to the larger (and amazing) town of Kusadasi. The beach is decent - but being from Miami nothing special and the water was too cold to enjoy (in July). The attached water park is amazing. Basically - this i not my type of vacation. I was forced into it by my wife that wanted to bring along her Mom, Dad and Brother - necessitating a suite that could host 6 people. I prefer a more luxury hotel in a city with lots of things to do (like Kusadasi) and to take a cab to the ruins from there. We visited the beach exactly once and the Water park once - so that aspect was kind of a waste.
Stayed 6 nights in Jul 2022
Response from AHMET on 20 Dec 2022
Dear Guest We would like to thank you very much for sharing your experience with us. We are looking forward to see you again. Kind regards Ahmet Çolak

8/10 Good

Behzad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the food was not good enough
Stayed 5 nights in Jun 2022
Response from Aqua Fantasy on 5 Nov 2022
Dear Our Guest, Thank you for your positive and nice feedback. We will be pleased to host you again in our hotel. yours Sincerely,

2/10 Terrible

Heriberto

Stayed 3 nights in May 2022
Response from AHMET on 20 Dec 2022
Dear Guest We would like to thank you very much for sharing your experience with us. We are looking forward to see you again. Kind regards Ahmet Çolak

8/10 Good

Ruslan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Menu review
Everything was ok, Exsept menu which needs to add variety
Stayed 5 nights in Jul 2021
Response from Ahmet on 5 Aug 2021
On behalf of Aqua Fantasy hotel, we would like to express our sincere gratitude for choosing our property for your stay. We are very glad to hear that our service met with your expectations and you enjoyed your stay in our hotel. We would like to inform you that we shared your comment about menu with our colleagues and we have taken the related actions on them. Kind Regards

8/10 Good

Rashmita, Brighton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up staying at Tui blue but was not informed aqu was closed. The water park was open but not as much choice in where to eat and swimming pool access. The hotels were next to eachother and share all facilities. The shower room was better larger. W quite noisy I suppose the kids. I didn’t enjoy the food or local alcoholic drinks, just not the same. Frapachocolate and frapastrawberries is delicious and a must along with the fresh waffles. Staff couldn’t be more helpful. Mohamed on reception is really helpful with excersions and emphus. Dolphins show is good. Get the local bus into Kusadasi £1 Weather was exceptional. The beach sports is good we did parasailing. Get professional photos done, they will call him. It was not crowded at all very nice hotel but we prefer self catering as we are to fussy how are food is prepared
Stayed 7 nights in Aug 2020
Response from Ahmet on 30 Sept 2020
Dear Guest We would like to thank you very much for sharing your experience with us. We are looking forward to see you again. Kind regards Ahmet Çolak

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing aquapark, friendly staff, very relaxing atmosphere
Stayed 2 nights in Aug 2020
Response from Ahmet on 30 Sept 2020
Dear Guest We would like to thank you very much for sharing your experience with us. We are looking forward to see you again. Kind regards Ahmet Çolak

6/10 Okay

Ebrahim

Stayed 6 nights in Sep 2019
Response from Aqua Fantasy on 5 Nov 2022
Dear Our Guest, Thank you for your positive and nice feedback. We will be pleased to host you again in our hotel. yours Sincerely,

8/10 Good

Isa, Bahrain

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I like programs ,food and pools I did not like bathroom in the room No body tell us about the restricted area for another hotel l came before three times and all area was for aqua
Stayed 4 nights in Sep 2019
Response from ahmet on 7 Oct 2019
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Huda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 5 nights in Sep 2019
Response from ahmet on 7 Oct 2019
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Verified traveller

Stayed 7 nights in Aug 2019
Response from ahmet on 7 Oct 2019
Thanks for staying with us. We appreciate your feedback

8/10 Good

Suryakant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from ahmet on 7 Oct 2019
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from ahmet on 7 Oct 2019
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

BK, Melbourne, Australia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aqua park , alacarte restaurants, particularly steak, Italian and tavern and animations.
Stayed 6 nights in Jul 2019
Response from cahide on 17 Aug 2019
Dear Guest We thank you for your feedback. Hope to welcoming you in our hotel again. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great hotel for family stay. We had great time.
Stayed 4 nights in Jul 2019
Response from cahide on 17 Aug 2019
Dear Guest We thank you for your feedback. Hope to welcoming you in our hotel again. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from cahide on 17 Aug 2019
Dear Guest We thank you for your feedback. Hope to welcoming you in our hotel again. Kind regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated in places but very friendly polite staff.
Stayed 14 nights in Jul 2019
Response from cahide on 17 Aug 2019
Dear Guest We thank you for your feedback. Hope to welcoming you in our hotel again. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Ahmet on 11 Jul 2019
Dear Guest We thank you for your feedback. We hope to welcoming you again in our hotel soon. Kind Regards

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the food was very tasty and fresh Swimming pool is clean and very nice and aqua park as well
Stayed 7 nights in Jun 2019
Response from ahmet on 29 Jun 2019
Dear Guest We thank you for your feedbacks. We hope to welcoming you in near future again . Kind Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like hotel being split in 2 compared to last year
Stayed 7 nights in May 2019
Response from ahmet on 7 Jun 2019
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff extremely friendly , food was very very good , disappointed the water Park wasn’t open
Stayed 7 nights in Apr 2019
Response from il on 3 May 2019
We thank you for your stay in our hotel and share your positive feedback with us. We hope to welcoming you again. Kind Regards

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019
Response from ilker on 24 Apr 2019
We thank you for your feedback. We hope to welcoming you soon in our hotel again.

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2019
Response from ilker on 24 Apr 2019
We thank you for your feedback. We hope to welcoming you soon in our hotel again.

8/10 Good

Hadi

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2018
Response from İlker Capar on 10 Nov 2018
Dear Guest, we thank you for chooing our hotel for your holiday in Kusadası and thank you for sharing your comments with us. Best Regard

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2018
Response from İlker Capar on 10 Nov 2018
Dear Guest, we thank you for chooing our hotel for your holiday in Kusadası and thank you for sharing your comments with us. Best Regard

8/10 Good

Michelle, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food choice, plenty of activities (especially with all the waterslides at the water park), many pools (adult only one heated) and bars, good spa treatments.
Stayed 7 nights in Oct 2018
Response from İlker Capar on 10 Nov 2018
Dear Guest, we thank you for chooing our hotel for your holiday in Kusadası and thank you for sharing your comments with us. Best Regard

10/10 Excellent

Veselin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018
Response from il on 4 Oct 2018
Dear Veselin We thank you for choosing our hotel. We hope to welcoming you again. Best Regards

10/10 Excellent

Meryem, melbourne, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and amenities
This hotel has everything you could ask for. We had a great time at the pools, aquapark amd beach. The food offered was great and had a wide range of variety. All staff were absolutely amazing!
Stayed 6 nights in Aug 2018
Response from il on 14 Sept 2018
Dear Meryem We thank you for choosing our hotel and share your positive comment with us. We hope to welcoming you near future again. Best Regards İlker Çapar

8/10 Good

zak, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel big room, facility is excellent wc is every corner no need to find. private beach kids love it
Stayed 5 nights in Jul 2018
Response from İlker on 30 Jul 2018
Dear Zak We thank you for choosing our hotel and share your feedback with us. We hope to welcoming you soon again. Best regards

10/10 Excellent

Nael, London

Liked: Staff & service, property conditions & facilities, room comfort
Excellent hotel & service
Stayed 9 nights in Jun 2018
Response from İlker Capar on 28 Jun 2018
Dear Neal We thank you for choosing our hotel and share your feedback with us. We hope to welcoming you near future again. Best Regards

8/10 Good

Batbold

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018
Response from İlker Capar on 24 Jun 2018
We thank you for choosing our hotel and share your feedback with us. Best Regards

10/10 Excellent

Kaya, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greta hotel for a family with kids
It was a great experience for my family. I really like the hotel stuff hospitality. Aquapark was amazing!
Stayed 8 nights in May 2018
Response from ilker Çapar on 22 May 2018
Dear Guest ; We thank you for your feedback and choosing our hotel for your accomodation. We look forward to welcoming you soon. Best Regards ;

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Mis-sold package holiday. False descriptions.
I am extremely dissatisfied with this package holiday as I have been mis-sold this holiday. I was informed that the aqua park facilities were open however, the facilities were shut and the majority of the aqua facilities at the hotel were shut. I will be logging a complaint about Expedia mis-selling this holiday to me.
Stayed 5 nights in Apr 2018
Response from İlker Capar on 10 Apr 2018
We appreciate you taking the time to share your comments. Guest feedback is high value to our team as it provides us with information on what guests most enjoyed or how we can elevate the experience even further. As you can appreciate, at the beginning of the season only the World hotel is opened where all facilities and all services are provided. Our Aqua Park opens every year on the 1st of May due to the weather conditions, but we have 2 pools open outside and we have an indoor pool with slide at your service. Please accept our apologies for your shortcomings during your stay. Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Ailenizin her yaştan üyesiyle mutlu bir tatil istiyorsanız, hiç düşünmeden gidin. Herşey için çok teşekkür ederiz. Great for every member of your family at any age. Thank you for everything.
Stayed 4 nights in Jul 2023
Response from CAHİDE ÖZSOY/ Sales & Marketing Manager on 22 Jul 2023
Değerli misafirimiz, değerli yorumlarınız için teşekkür eder , sizleri otelimizde tekrar misafir etmekten memnuniyet duyarız.Saygılarımla

10/10 Excellent

CIGDEM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çocuğumla gittik, güvenli, huzurlu ve eğlenceliydi.
Stayed 4 nights in Jun 2023
Response from CAHİDE ÖZSOY/ Sales & Marketing Manager on 22 Jul 2023
Çiğdem Hanım ,değerli yorumlarınız için teşekkür eder , sizleri otelimizde tekrar misafir etmekten memnuniyet duyarız.Saygılarımla

6/10 Okay

ömer sertaç

Stayed 4 nights in May 2023

10/10 Excellent

Serkan

Stayed 3 nights in Nov 2022
Response from AHM on 20 Dec 2022
Otelimizi tercih ettiğiniz için ve değerli yorumlarınız ile katkıda bulunduğunuz için teşekkür ederiz. Sizleri otelimizde tekrar misafir etmekten memnuniyet duyarız. Saygılarımızla,

10/10 Excellent

PEIPEI

Stayed 2 nights in Nov 2022
Response from AHMET on 20 Dec 2022
Dear Our Guest, Thank you for your positive and nice feedback. We will be pleased to host you again in our hotel. yours Sincerely,

4/10 Poor

Harun

Stayed 14 nights in Sep 2022

8/10 Good

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal freundlich und zuvorkommend. Abwechslungsreiches essen. Sauberkeit.
Stayed 5 nights in Jul 2022
Response from Aqua Fantasy on 5 Nov 2022
Dear Our Guest, Thank you for your positive and nice feedback. We will be pleased to host you again in our hotel. yours Sincerely,

10/10 Excellent

Yilmaz

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022
Response from Aqua Fantasy on 5 Nov 2022
Dear Our Guest, Thank you for your positive and nice feedback. We will be pleased to host you again in our hotel. yours Sincerely,

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Nähe zum Aquapark ist perfekt für einen Ausflug ins Rutschenparadies. Das Essen und die Snacks sind lecker. Die Anlage ist shr sauber und bietet viele Möglichkeiten. Die Animation ist ganz OK.
Stayed 4 nights in Jun 2022
Response from Aqua Fantasy on 5 Nov 2022
Dear Our Guest, Thank you for your positive and nice feedback. We will be pleased to host you again in our hotel. yours Sincerely,