Their front desk closes at 10pm, towels and washcloths thin and rough, couch old and broken down, mattress was uncomfortable and the pillows were flat. No elevator and even after we were told someone would take our luggage upstairs when we booked, we had to do it ourselves as the office was closed. They gave us a room number that did not exist on all their signs, so had to call them in order to find it. Our room did not have a sign on it stating the room number, come on people get it together. The note we got stated if we needed anything to go to the office, so that tells me this is a self service place. The good thing was they did honor my request and gave us a full refund. Did have a beautiful view. Toilet was dirty as well. I think the owner needs to put some money into the place and add signs, furniture etc.