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"Staff and location! Also the room was very comfortable! "

"Clean, quiet, and spacious room. Awesome property very well kept grounds. Valet attendants were awesome and courteous. "

"Loved this hotel!"

"Will stay again. Super clean rooms, staff was more than on point, made me like San Antonio again. "

"The renovations are phenomenal. A bit Tuscany, a bit Old library type feel"

"Excellent location, staff were so friendly, bars were all so fun with great staff. Hotel was so clean and beautiful"

"courteous staff"

"Great breakfast, clean and comfy rooms! "

"I checked in on a Saturday night. When I pulled up I could see the parking lot and lobby was extremely busy and didn’t really feel like dealing with it after a long drive. After I parked the car, I stood in line for about 10 minutes. When I approached the front desk clerk, I commented that I hope they didn’t give my room away. She assured me that they still had a room for me and was very nice with all the check in process.she also provided me with a free drink from the bar. The room was very clean. I don’t like that parking has to be paid for, but I don’t think it’s the fault of the hotel. I’m thinking it’s a city thing."