Brooks City Base Hotels, San Antonio

"The unit was clean, spacious, and beautiful. The staff was very helpful, friendly, and professional!"

"Room was not clean. Coffee , towels, water, toilet paper were not replinished daily. You had to ask and then wait. Rug in the room was old and smelly. Outdoor Pool área ok. Lobby and older part of the hotel( used to be main entrance) beautiful. Lobby confortable."

"Comfy beds and great service. "

"I loved the stay, the staff was very attentive and the room was great. Perfect location!"

"Staff was super friendly the moment we walked in. Every interaction with them was amazing. Very nice and clean hotel. Comfortable beds and pillows. The shower had amazing pressure! This is impressive to me with the age of the building. I appreciate that a lot! The water was nice and hot too didn’t have to wait for it to “warm up”like I have to at other hotels. Definitely coming back. "

"Clean room and front desk clerk was very professional and helpful "

"The room was clean but definitely had a extremely strong men's musk cologne type smell in it, which made you think they might be hiding something as far as cleanliness, or mold scent or something like that. The hotel parking was crazy, for me because they claimed to have parking for oversized vehicles but the first floor only holds maybe twenty larger vehicles, and God forbid you have to drive up on the other floors you can kiss your non scratched tires or rims good-bye. The drive lane are RIDICULOUSLY narrow and definitely not meant for larger vehicles. However overall the stay was nice I wasn't loud, the shower had pressure, the room was spacious. The bed was fairly comfortable. I would stay again, but drive my smaller vehicle. "

"Restaurant connected to hotel could have been better."

"Toilet flooded entire bathroom my first night there. Mirrors are moldy or dirty. Asked for a discount, room was stuffy and even lowering the air to 66 wasn’t helpful. Complained to the staff and they said they could only put points into my Marriott account. Submitted a complaint, never heard back from anyone. "