Search Universal City hotels

"Dirty mattress, Dusty behind bed & small cup from medication on floor behind nightstand, other than that it was fine."

"Clean room "

"We had a wonderful experience! Great location, friendly staff, great breakfast and every need met during our stay there."

"Excellent stay and room is big. Easy walking to the Alamo with good price."

"N/A"

"Beautiful hotel. Friendly staff from valets to front desk to housekeeping. "

"We had to have breakfast very early and the staff was gracious enough to provide bread and cereal for us."

"First of all the front office clerk rude and short with people. Room was not ready and was given the wrong room which she thought was funny. Secondly our room never cooled down so we slept uncomfortable and had to call for towels and toilet paper. Housekeeping never came to our room to clean. Lastly, the charged me at check in without any explanation why. And the hotel had already been paid for by a third party service. So, yeah I don't plan to stay again when I'm in San Antonio."

"I booked this hotel for some of management for a conference and they LOVED it here! They were surprised by all the amenities and at a wonderful deal. The rooms were clean and the staff was very friendly."