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Dormy Inn Premium Otaru Natural Hot Spring

3.0 star property
Hotel with a full-service spa, near Otaru Canal

Photo gallery for Dormy Inn Premium Otaru Natural Hot Spring

Hot springs
Laundry room
Desk, blackout curtains, soundproofing, iron/ironing board
Lobby
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
The current price is NZ$174
22 July - 23 July

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Moderate Twin Room + Tatami, Non Smoking (21sqm)

Desk, blackout curtains, soundproofing, iron/ironing board

Moderate Twin Room + Tatami, Non Smoking (21sqm)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Rainfall showerhead
  • 21.4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room, Non Smoking (21sqm)

Desk, blackout curtains, soundproofing, iron/ironing board

Moderate Twin Room, Non Smoking (21sqm)

8.2 out of 10
Very good
(46 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Rainfall showerhead
  • 21.4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room, Smoking (21sqm)

Desk, blackout curtains, soundproofing, iron/ironing board

Moderate Twin Room, Smoking (21sqm)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Rainfall showerhead
  • 21.4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double Room, Smoking (15sqm)

Desk, blackout curtains, soundproofing, iron/ironing board

Moderate Double Room, Smoking (15sqm)

7.6 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Rainfall showerhead
  • 14.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Non Smoking (15sqm)

Desk, blackout curtains, soundproofing, iron/ironing board

Moderate Double Room, Non Smoking (15sqm)

8.8 out of 10
Excellent
(35 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Rainfall showerhead
  • 14.3 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
3-9-1, Inaho, Otaru, Hokkaido, 047-0032

What's nearby

  • Sakaimachi Street - 6 min walk - 0.6 km
  • Otaru Canal - 8 min walk - 0.7 km
  • Otaru Music Box Museum - 20 min walk - 1.7 km
  • Shin Nihonkai Ferry - 3 min drive - 2.4 km
  • Otaru Aquarium - 6 min drive - 5.5 km

Getting around

  • Otaru Station - 2 min walk
  • Inaho Station - 20 min drive
  • New Chitose Airport (CTS) - 79 min drive

Restaurants

  • ‪らーめん むくげ 長崎屋小樽店 - ‬3 min walk
  • ‪市場食堂味処たけだ - ‬1 min walk
  • ‪アイスクリームパーラー美園 - ‬3 min walk
  • ‪Cafe可否茶館 - ‬1 min walk
  • ‪西や - ‬1 min walk

About this property

Dormy Inn Premium Otaru Natural Hot Spring

Hotel near Otaru Canal
Take advantage of dry cleaning/laundry services, a full-service spa and a restaurant at Dormy Inn Premium Otaru Natural Hot Spring. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a vending machine
  • Luggage storage, a lift and a 24-hour front desk
  • A front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 245 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Rainfall showers, bidets and hairdryers
  • Flat-screen TVs with digital channels
  • Heating, daily housekeeping and desks

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,400 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • kitanobannya

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (86 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 1400 per night (in/out privileges)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in

Property is also known as

Dormy Inn Otaru
Dormy Otaru Natural Hot Spring
Dormy Premium Otaru
Otaru Dormy Inn
Dormy Inn Premium Otaru Hokkaido
Dormy Inn Premium Otaru Hotel Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel
Dormy Inn Premium Otaru Natural Hot Spring Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru

Frequently asked questions

Is Dormy Inn Premium Otaru Natural Hot Spring pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Dormy Inn Premium Otaru Natural Hot Spring?

As of 13 Jul 2025, prices found for a 1-night stay for 2 adults at Dormy Inn Premium Otaru Natural Hot Spring on 22 Jul 2025 start from NZ$174.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Dormy Inn Premium Otaru Natural Hot Spring?

Self-parking is available for JPY 1400 per night. Limited spots are available.

What time is check-in at Dormy Inn Premium Otaru Natural Hot Spring?

Check-in start time: 3 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Dormy Inn Premium Otaru Natural Hot Spring?

Checkout is at 11 AM.

Where is Dormy Inn Premium Otaru Natural Hot Spring located?

Located in the heart of Otaru, this spa hotel is within a 15-minute walk of Nichigin-dōri and Otaru Canal. Sakaimachi Street and Old Endo Matabei House are also within 10 minutes. Otaru Station is only a 2-minute walk and Minami-Otaru Station is 24 minutes.

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Dormy Inn Premium Otaru Natural Hot Spring Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1008 reviews
Rating 8 - Good. 288 out of 1008 reviews
Rating 6 - Okay. 99 out of 1008 reviews
Rating 4 - Poor. 34 out of 1008 reviews
Rating 2 - Terrible. 15 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Eben

Liked: Cleanliness, staff & service
Conveniently located across from thr train station. Walkable distance to the Canal and shopping street.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ho Huat

Liked: Cleanliness, property conditions & facilities
Excellent stay as always. Consistent product
Stayed 1 night in Jun 2025

8/10 Good

Wai Chun

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Walkable from Otaru station
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Free noodles at night and the hot spring is really nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Friendly and professional. Great room and excellent onsen
Stayed 1 night in May 2025

10/10 Excellent

??

Liked: Amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jan 2025

10/10 Excellent

Xiaohong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is facing the train station, just across the street and drop the luggage then start heading to go for food and shopping. The hot spring pools are amazing, definitely got to try! Staff are nice and friendly. Room inside is very comfortable to stay.
Stayed 1 night in May 2025

10/10 Excellent

Perrin

Liked: Cleanliness, amenities, property conditions & facilities
There is free ice cream after bath and free night time snack offered at this location. They also have instructions in multiple languages via QR code and guide video for onsen etiquette which was very helpful for me.
Stayed 1 night in Jun 2025

10/10 Excellent

Jamison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located across the JR Otaru station . Love their Onsen & breakfast
Stayed 1 night in Feb 2025

8/10 Good

ヒデキ

Liked: Cleanliness, amenities, property conditions & facilities
I was able to move around the hotel in the roomwear provided, which was comfortable.
Stayed 1 night in May 2025

8/10 Good

wingtin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public bath is great
Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin

Liked: Property conditions & facilities
Great
Stayed 3 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base for ski trip with friends. Onsen was perfect and breakfast amazing. It is not the ritz but provides everything you need in a great location. Would go back
Stayed 3 nights in Feb 2025

6/10 Okay

CHOR SING

Liked: Amenities
Good Location if taking JR, yet decoration as a whole has been a bit outdated and worn out which might need renovation
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for train and bus station
Stayed 1 night in Oct 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities
My first impression was of a cheap tourist hotel. Indeed the room was small, a bit Spartan and well worn. However, the public spaces are excellent, in particular the hot springs public bath was great. They have free washing machines including soap (200 yen for dryer), free ramen service in the evening and free coffee in the lobby ( in addition to coffee on the room). Location is good, next to main train station, and a reasonable walk to the local sites.
Stayed 1 night in May 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price. Provide free night food ramen. Breakfast is worth the cost. Public bath area is clean and relaxing. Double bed room is more suitable for solo travellers, suggest couple can choose Japanese style room instead. Japanese style room is warm and cozy, match with the city atmosphere well. Overall very recommend.
Stayed 2 nights in Apr 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean but a little dated, breakfast was good. Location is excellent, close to train station, fish market and Sakaimachi shopping street.

8/10 Good

Sze Man

Liked: Cleanliness, amenities, property conditions & facilities
The staff can be more helpful. We were the only ones checking in. It would be a lot more efficient if the staff instead of standing by the check in machine instructing us each step but keying in the required info for us. He didn’t provide us any info about the hotel facilities and the operating hours. I had to look them up.
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was not prepared to stay in a room with cracked sink, old and dirty carpet and dirty walls. I contacted the front-desk and requested to change the room. I was told that most of the rooms were the same condition. Sure enough, I checked another available room, it was the same. One the positive side, the staff was very friendly and helpful. The breakfast was amazing. It was definitely worth the money if you don't mind a less than desirable room.
Stayed 2 nights in May 2025

10/10 Excellent

FUHUA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Feb 2025

4/10 Poor

Kelsey

Liked: Staff & service, property conditions & facilities
They only had smoking rooms available which was really unpleasant. Might be okay if you can get a non smoking room. The rooms are small though if you have ski bags it’s tight.
Stayed 1 night in Jan 2025

6/10 Okay

Diana

Liked: Amenities
Front desk staff never bothered to greet us but possibly it’s because it was so busy. Rooms were somewhat clean but could improve - actually we were given a key but the room wasn’t ready when we went upstairs, the door was wide open with no one in sight. Great location, right across from the train station and close to many shops.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pui Lam

Liked: Cleanliness
Great location, but onsen is not clean. Guests jump into onsen without taking shower first. I would recommend if you do skip the onsen as the location is really good.
Stayed 2 nights in Dec 2024