Top Hotels Near Santa Monica Visitor Center in Los Angeles from NZ$253

"Awesome "

"Such a cute hotel, I enjoyed my stay "

"Great hotel with terrific staff!"

"Great quick stay. "

"Great hotel, exactly what you pay for. Great location and excellent service "

"Staff were friendly and attentive. The room was very nice and clean. The pool is next to the freeway, down a set of stairs. It is very nice, has good seating, however it is below the dumpsters for the kitchen and the lids for the dumpster were open and hanging over the lounge chair area. We were concerned we'd end up under a bag of trash while laying out."

"If you don’t get there early, the property does not have sufficient parking and will make you park at a near by parking garage. The Upstairs room was very warm and noisy window AC was in the toilet room. Shower and tub had no privacy- you can see from the squeaky bed. But cute small room. "

"Overall the hotel was nice and cute but the staff quality is quite missing. When I arrived I noticed that there’s no electricity from the outlets close to the desk. Both phones were not working (as I was trying to ask housekeeping to pick up my laundry). I went to front desk asking the phones to be fixed and laundry to be picked up to which got the response that they will send a technician to fix the phones but I will need to call to get laundry pick up. About 30 mins passed by the technician came and said that the cable is broken and requires a bigger fix on weekday, but he put a temporary fix for the phones. Then I called housekeeping to pick up the laundry, waited for an hour and nobody came, called again and waited for another 1.5 hours and still no one. Then I called to front desk complaining about it and finally someone showed up to pick up the laundry. Overall I felt that the quality of service I’m receiving is not as smooth as expected and it took quite some effort to get a simple task addressed. Plus the cable broken was quite out of expected for a hotel of this price range. I also wrote them an email to offer this piece of feedback but got completely ignored. At this stage I'm really disappointed with how the hotel handles customer experience!"

"The hotel location is great. The housekeeping is daily, which is also great. They were responsive with towel requests. The breakfast has excellent options. All day coffee and tea! The only part for us lacking was the check-in. We arrived at 12pm. We had flown at 6am out of NY. When we arrived we left our bags as no rooms were available. When we returned a few hours later there were two people at the desk. The woman didnt speak with us, acknowledge us or help us, but helped people behind us while we waited for the gentleman who had told us earlier to come back in a few hours. He didn’t remember us and we went through check in all over again. "