Santa Luzia Hotels, São Paulo

"Missed the airport shuttle bus "

"It was an overnight stay before my early morning flight. I selected this property because it offers free shuttle to/from the hotel and the room seems good size for my needs. I used the restaurant because there was no other choice of restaurants near by and the food was reasonable priced and the food was good."

"Service 5 etoiles"

"Da para ouvir os aviões. O quarto e barulhento"

"Really excellent family suite which was essentially a double room and a twin room (themed with child-friendly decor and activities) with a connecting door. The pool is heated which is great. There is a play room for small children and a games room for older children but these are unsupervised. Supervised children's activities are available on weekends. We had access to the executive lounge which was great, especially whilst waiting for check-in, and for our flight which was a bit later than the check out time. Staff are generally very attentive and polite everywhere."

"Eu tenho varios feedbacks sobre o hotel e vou enumera-los por area. 1) O restaurante tem um menu muito pobre no servico a la carte; 2) O staff é bem cortês e amavel; 3)O quarto em geral é razoavel. Faltam gavetas para pessoas que vao ficar varios dias e nao querem deixar roupas em malas. O espaco é muito pequeno para roupas; 4)O banheiro é a pior parte: Muito pequeno e nada comodo. O suporte de papel higienico é muito long do sanitario e nem todas as pessoas conseguem alcançar. A pia nao tem espaco pra colocar nada. O supplies de shampo, etc não sao bons e o pior é o sistema do chuveiro. Em 9 dias não consegui tomar um banho em menos de 35 minutos porque a agua não regula nunca. Ou é fria / gelada ou é quente escaldante. Voces precisam solucionar este sistema. É horrível. É um sistema velho e nada agradavel. Ja viajei por muito paises e nos ultimos 10 anos não tinha esta experiencia com chuveiros tão ruim."

"Location was between the business district and the historic center, so easy access to both. Breakfast was good. Good value overall."

"breakfast good"

"Menu was good but not much options for vegetarians."