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Hilton Garden Inn Santo André

3.5 star property
Travelers fuel up on breakfast before unwinding by the pool with sun loungers or exploring on-site shopping at this Santo André retreat

Choose dates to view prices

The Hilton Garden Inn Santo André, in the city center, offers a convenient base. Guests enjoy breakfast at Spazio Bella, relax in the sauna or steam room, and unwind by the outdoor pool with sun loungers. Free in-room WiFi keeps everyone connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$128
includes taxes & fees
29 May - 30 May

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About this property

Hilton Garden Inn Santo André

  • Hotel near Shopping ABC
  • Located close to Grand Plaza Shopping, Hilton Garden Inn Santo André provides a corner/local shop, shopping on-site and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Spazio Bella, offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Buffet breakfast (surcharge), self-parking (surcharge) and smoke-free property
    • Meeting rooms, multilingual staff and a 24-hour front desk
    • Luggage storage, a banquet hall and a front desk safe
  • Room features
  • All 150 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • 32-inch LED TVs with satellite channels
    • Free infant beds, electric kettles and daily housekeeping

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 68.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately BRL 80.9 for adults and from BRL 80.9 for children
  • Covered self-parking fee: BRL 22 per day
  • Pet fee: BRL 68.25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Santo André have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hilton Garden Inn Santo André?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santo André on 29 May 2026 start from NZ$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Santo André pet-friendly?

Yes, Hilton Garden Inn Santo André allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of BRL 68.25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hilton Garden Inn Santo André?

Self-parking is available for BRL 22 per day.

What time is check-in at Hilton Garden Inn Santo André?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hilton Garden Inn Santo André?

Checkout is at noon.

Where is Hilton Garden Inn Santo André located?

Situated in Santo André, this hotel is 2.1 mi (3.3 km) from Shopping ABC and 2.1 mi (3.5 km) from Grand Plaza Shopping. Paco Municipal and São Paulo Zoo are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 297 out of 435 reviews
Rating 8 - Good. 78 out of 435 reviews
Rating 6 - Okay. 29 out of 435 reviews
Rating 4 - Poor. 14 out of 435 reviews
Rating 2 - Terrible. 17 out of 435 reviews

Reviews

Verified

10/10 Excellent

Sahara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love the view and the location, the staff was friendly
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Shogo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
noisy room, but staff are very nice.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel it’s nice. Great staff, very friendly. Mall right by the side, very conviniente. Great buffet breakfast.
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Fernando

Liked: Cleanliness, property conditions & facilities
Everything was excellent until the last day when we noticed my wife was missing a very expensive jeans from her luggage, whoever clean the room stole this from our luggage, I went to the front desk trying to find a manager to find out what was going on and surprised there wasn’t any manager around to handle this situation, very disappointed with all this, sadly because before they happened everything was perfect, Hilton has to check who did the room 1507 on Friday march 6th because that person stole from our belongings.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
ok
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

SADEGH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff took more than half an hour to check us in
Stayed 1 night in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 6 nights in May 2024
Verified

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs to replace the beds. The beds squeezed and you can feel any movements while sleeping. The quick solve of putting a pillow top did not fix the issue.. only covered the problem superficially
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not the first time I stayed in this hotel. Even though it was Ok in a general sense, my wife and I got very much disappointed because the level of the breakfast dropped very much. We have always waited for the "tapiocas" (typical brazilian food) and also "omeletes" (sort of ellaborated scrambled egg) that were prepared at our request. We were given the excuse for not preparing it anymore because some custumers would ask for it and take it to eat later, during the day outside the hotel. Well, I am sure that only a minority would do that, but why punish everybody by the error of some customers? I wish the hotel reviewed their decision on this matter which makes all the difference
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Tudo ocorreu perfeitamente bem. Meu objetivo principal era curtir a piscina do hotel com minha esposa e pra isso foi tudo perfeito. Equipe otima desde o check-in ate o checkout. Bom café da manhã.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities
Tudo incrível
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tarcisio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo excelente
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Angelica

Yes
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities
Tudo perfeito demais! Melhor estadia que ja tive
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

THAYNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi curta mas pude aproveitar o conforto, vale muito a pena
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

THALES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha estadia no Hilton Garden Inn Santo André foi excelente! Gostei de absolutamente tudo no hotel. O quarto estava impecavelmente limpo, confortável e muito silencioso. A equipe foi extremamente atenciosa, sempre prestativa e educada. O café da manhã era delicioso, variado e com itens sempre frescos. No geral, foi uma estadia maravilhosa — superou minhas expectativas. Com certeza voltaria e recomendo para quem busca conforto, qualidade e bom atendimento.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Edison

Foi solicitado a NF e até o momento não foi enviado
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Matheus

Disliked: Property conditions & facilities
Dispenser dos Shampoo quebrados, não deu para usar durante nossa estadia, ainda bem que levamos aqui de casa. Algumas luzes do quarto estavam queimadas. Nós juntamos dinheiro para ter uma estadia, sabemos da qualidade do hotel...Era nosso aniversário de casamento, nas próximas comemorações passarei em outro Hotel e com certeza não indicarei mais esse hotel para ninguém.Nossa estadia não foi nada agradável.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Alexandre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Faltou agua quente e ar quente

Ar condicionado nao esquenta, chuveito sem agua quente. Fora isso tudo confortável.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apenas Bom

Apenas bom, esperava mais pelo nome hilton
Stayed 1 night in Aug 2025
Verified

8/10 Good

Mauro

Liked: Cleanliness, staff & service, room comfort

Hotel em Santo André

No geral, o hotel é bom e o serviço eficiente. Não gostei do lay-out do quarto (banheiro sem privacidade). Além disso, alguns itens (suporte do papel, suporte da ducha e toalheiro) estavam soltos, necessitando de manutenção.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito

Foi tudo perfeito. Não há nada que possamos nos queixar
Stayed 1 night in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Reforma e manutenção urgente

Colocaram em um quarto onde o ar condicionado não funcionava. Avisei na portaria e ficaram de enviar um técnico. Não enviaram ninguém. Reclamei e o atendente noturno prontamente nos trocou de quarto. Mesmo com este transtorno, o batente deste novo quarto estava desencaixado. Muito velho!
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Max S

Liked: Cleanliness
Disliked: Room comfort

Quartos limpos, mas o restante abaixo do esperado

Hospedagem razoável. Positivo: localização, café da manhã e limpeza do quarto. Negativo: barulho (insolmento acústico muito ruim), manutenção de área de circulação (corredor de acesso aos apartamento com sensor de presença quebrado, necessário usar luz do celular para andar à noite no corredor de acesso ao quarto) . Pelo preço da estadia há opção melhor em Santo André.
Stayed 2 nights in Nov 2024