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"Gabriella was so kind and patient with me. She was very helpful and made sure everything was on spot. She was the best!"

"Poolside was beautiful! Breakfast was great! Front desk and all staff were helpful!"

"Max and Lourdes were wonderful hosts. They helped us book taxi back to the airport. There was a free water refilling station. It’s a very close walk to the pier and very conveniently located. Breakfast was good."

"Amazing hotel. Ana and the rest of the staff were very friendly and kind. I greatly appreciate their hospitality and the amenities of the hotel. Very clean and comfortable. Great location right near ocean and short walk from restaurants and nature viewing. Can’t wait to come back!"

"The hotel and the room was clean. Staff was friendly and very helpful. The breakfast was very good. This hotel is not located in the town so you need to take a taxi to restaurant , shopping, and other activities"

"A family run business that goes above and beyond to care for their guests. A beautiful hotel able to get to know and give individual attention."

"Hotel Mainao is a hidden gem in Puerto Ayora. Spacious, clean rooms, delicious breakfast offerings, courteous and efficient staff, and striking Barcelona-inspired architecture make this family - owned hotel a top choice when holidaying in the Galápagos. "

"Amazing location overlooking the bay. We saw sea turtles, reef sharks, sea lions and lots of fish just sitting at the bar sipping cocktails. Breakfast is at the sister hotel across the road. The food served is from 2pm-10pm only (and also comes from across the street) and is cash only but very delicious (we had the meat and fish skewers). Only stayed one night before our cruise but would definitely stay there again if we were to return (and for longer than one night only)."

"Great value for location."