Hotels with Pool & Resorts in Sant Llorenc Savall

"First of all food was amazing! The breakfast, the restaurant and the room service!! Delicious! The Hotel was very clean all the time. And the staff in general were very polite and friendly. My only complaint is the front desk… I did all the check-in process. Paid for my entire family breakfast and parking. Room was already paid. When I ask how was the set up of the room she told me “You will get a double bed and a double sofa bed” I said: that’s not what I reserved. I paid for a room with a double/king bed and a twin bed sofa (sofa with 2 twin bed that separate). She said they don't have that set up. And They couldn’t do anything about it. I only choose that hotel because they offer that specific to sleep 4 adults (NOT two couples). I even showed her my reservation that the room I paid for said that! And she insist that they didn’t have that! Her only solution was to cancel and go find another hotel. After me complaining and asking how they offer something they don't have, one lady next to her said let me call housekeeping. Finally house keeping said she can separate the “double bed and make it to twin beds. Which it was find with us. When we got to the room we noticed that the said sofa bed had a twin bed on the top and a pull out bed an the bottom that you can separate SO the advertising was 100% right. We almost leave and cancel my whole family reservation and ruin our trip for nothing! My suggestion: Train the front desk better at least what are have in their own “house”"

"Everything was perfect about this hotel, will totally come back!"

"Excellent location: superb shopping and dining; all within walking distance. "

"Great hotel and they value their gold and diamond members "

"Very nice hotel and very close distance to port and center. "