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"...You will never want to leave...This hotel and staff are what you would dream to have and not expect from any visit you have at a hotel. From first arrival we were treated like family and made to feel like we were at a new home we had yet to discover. Fabio was simply incredible as was the rest of the staff. From making sure we had everything we needed to guiding us through our journey in their magical town. The hotel itself was impeccable and one of the most friendly and professionally run operations I have experienced...and i travel a lot. It was my first trip alone with my Daughter after the passing of my mother and we could not have been more blessed to be welcomed the way we were into this wonderful space. We truly escaped here. We loved it so much and will return one day. Unfortunately Expedia took a review from another place with a complete opposite experience and posted it here. I cannot tell you the horror i felt when i learned of this mistake. Even when I talked to them they were very understanding. I am grateful of their patience and their constant example of professionalism"

"Helpful staff, good location and lovely breakfast ... Some rooms need new furniture."

"Perfect base for exploring. Train station nearby and walkable to town. "

"We had a wonderful 4 week stay at this Tuscan house. The host, Massimo, was wonderful! He checked in with us frequently to be sure we were doing fine and had everything we needed. The house was clean and very comfortable. The kitchen was well equipped for cooking our meals. The views of Lucca from the yard were beautiful! Thank you Massimo for a wonderful vacation!"

"Our stay was good, it could have been better if we had tea/coffee making facilities or a hot drink machine in the lobby."

"Very nice hotel. Not too big, not too small. Breakfast is very good. Olenty of goods restorants around"

"The booking was easy and the room was clean and comfortable. Really liked the convenience of prepaid parking; the car was in a secure and safe gated area. The front desk staff was both cordial and courteous. Especially Rafael, had has quite the witty sense of humour. Thanks to Expedia we found this hotel and I would highly recommend. It made our stay in Montecatini all that much more enjoyable. "

"Beautiful place!!!!!"

"Hotel amenities and decor very pleasant. Hotel very clean. Bus stop right behind hotel, hotel staff pointed this out and I wished I had taken advantage because Cab drive to Florence city about 55 euros each way. The breakfast is by far the best I’ve had on this trip. Alot of hot selections and fresh fruit "