Top Hotels Near San Juan Ferry Dock in San Juan from NZ$221

"This property is not well maintained at all. The staff however, are amazing! The hot water heater for the shower failed multiple times during our stay and required several trips to the front desk to reset breakers. The bathroom fixtures are poorly installed and the water pressure is very low. These are known issues to the general manager and owner - and yet they persist without addressing them. Great location! This hotel could be so awesome if the owner and general manager fixed these issues. At $250/night you shouldn’t have to deal with these kind of problems. Hotel management is nonexistent "

"Loved it "

"I have stayed here 3 times; I highly recommend. Very walkable to shops and restaurants. Staff is very friendly, providing exceptional customer service. I have never had an issue staying here. "

"Great location close to the cruise port "

"Everything was great except the person at the front desk when we checked in went on and on how many Hilton Honors points we would receive from our stay, and encouraged us to charge everything on the property to the room so we would receive 2X points. So we spent over $1,300 on the property in four days just for that reason when we could have gone elsewhere, only to find out our stay was ineligible for Hilton Honor points since it was booked through Expedia. When I brought this miscommunication to Hilton’s attention, they basically replied “So sad, too bad.” "

"Perfect location in the apartment was exactly as advertised easy access and very secure."

"We had a mixed experience. However, the staff went above and beyond to try to make everything right."

"Beautiful place, great location and awesome staff. Near the National Parks, restaurants and shops. Only downside is lack of amenities. Regardless, we would definitely stay again. Highly recommend!"

"We were there twice - the day before our cruise left and a day after the completion of our cruise. While Navona will store you luggage until your room is ready or you're ready to board the ship, its not very accomodating with the hours of the jewelry store where they're held. Opens kinda at 10:00, but more like 10:30....sometimes, and you need to get your luggage by 2:00 or you can't get it. Makes it hard to go do anything. A few simple room improvements would go a long way to improving the experience. Enough convenient outlets to plug your electronics in and some shelving in the bathroom to put your items."