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Reviews of Hyatt Place Los Cabos

3 out of 5
Hyatt Place Los Cabos
Paseo Malecon San Jose No. 128, Colonia Zona Hotelera, San José del Cabo, BCS

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1006 reviews" "
Rating 8 - Good. 273 out of 1006 reviews" "
Rating 6 - Okay. 65 out of 1006 reviews" "
Rating 4 - Poor. 30 out of 1006 reviews" "
Rating 2 - Terrible. 29 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Fun bar in the lobby. Close to amenities
Stayed 1 night in Jan 2024
Response from Thank you on 24 May 2024
Dear John. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards

10/10 Excellent

Karl

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Thank you on 24 May 2024
Dear Karl. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards

10/10 Excellent

Valerie Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The customer service was excellent. The first room we were supposed to stay at had broken furniture and the phone was broken. Mr. Hernandez was very quick to address the issue and upgraded us to a room with a beautiful view. Our new room had a beautiful view of the ocean on the 4th floor. It was nice and quiet throughout our stay. The staff were very attentive to all our needs. There is a lady at the lobby who was very helpful for booking activities and recommending things to do on your vacation. The breakfast was great, there were a lot of options. They have a bread station (mostly toast), hot entrees station (scrambled eggs, french toast, veggie options & meat dish). They also had a cereal/oatmeal station and a salad/fruit section. Coffee and tea was also provided. The swimming pool area was a nice relaxing spot, there were towels readily available by the pool. There is a mall walking distance from the property. There were lots of restaurants close by as well. Overall, it was a great stay at Hyatt Place.
Stayed 3 nights in Apr 2024
Response from Thank you on 23 May 2024
Dear Valerie Grace. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards

8/10 Good

ashok

Stayed 3 nights in May 2024
Response from FRANK. on 16 May 2024
Thank you very much for your preference, your feedback is very important for our continuous improvement, we look forward to seeing you back soon. HYATT PLACE LOS CABOS.

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, convenient and comfortable. Would definitely recommend it to others!
Stayed 1 night in May 2024
Response from Thank you on 13 May 2024
Dear Julia. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards

8/10 Good

Chandrakant

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Thank you on 6 May 2024
Dear Chandrakant. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards

8/10 Good

victoriana

Travelled with family
Liked: Cleanliness
The breakfast was very good
Stayed 4 nights in Apr 2024
Response from Thank you on 3 May 2024
Dear victoriana. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards

2/10 Terrible

Andrea

Stayed 1 night in Apr 2024
Response from Thank you on 8 May 2024
Dear Andrea. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards

8/10 Good

Paul, Walnut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Good b/f buffet, but limited dining
Stayed 3 nights in Apr 2024
Response from Thank you on 18 Apr 2024
Dear Paul. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards

10/10 Excellent

Gordon

Liked: Cleanliness, amenities
Breakfast included
Stayed 1 night in Apr 2024
Response from Gracias on 16 Apr 2024
Estimado Gordon, agradecemos su valoración, todos los comentarios nos ayudar a mejorar. esperamos verlo muy pronto de regreso en Hyatt Place Los Cabos.

10/10 Excellent

Jaime, Lopez Mateos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gracias on 16 Apr 2024
Estimado Jaime, agradecemos su valoración, todos los comentarios nos ayudar a mejorar. esperamos verlo muy pronto de regreso en Hyatt Place Los Cabos.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel met all my needs. Breakfast was great. Close to my work project.
Stayed 2 nights in Apr 2024
Response from Thank you on 15 Apr 2024
Dear Robert. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards

10/10 Excellent

Erick, San francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and attention from the staff
Stayed 3 nights in Apr 2024
Response from Thank you on 9 Apr 2024
Dear Erick. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Thank you on 6 Apr 2024
Dear Wendy. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. It has just enough amenities to keep a traveler happy. There’s a grocery store and shopping center nearby. Less than a mile away are some excellent restaurants. Right across the street is the beach. There’s a small trail that allows easy access.
Stayed 4 nights in Mar 2024
Response from Thank you on 4 Apr 2024
Dear Angela. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente choice!
Stayed 1 night in Apr 2024
Response from Thank you on 3 Apr 2024
Dear Enrique. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards

8/10 Good

ashit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
view from room
Stayed 3 nights in Mar 2024
Response from Thank you on 2 Apr 2024
Dear ashit. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach. The pool was small, but nice and warm.
Stayed 6 nights in Mar 2024
Response from Thank you on 1 Apr 2024
Dear Jennifer. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards.

10/10 Excellent

Eldon, Sunnyvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good prop.
Stayed 14 nights in Mar 2024
Response from Thank you on 29 Mar 2024
Dear Eldon. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards.

10/10 Excellent

Nancy

Stayed 4 nights in Mar 2024
Response from Gracias on 17 Apr 2024
Estimado Nancy, agradecemos su valoración, todos los comentarios nos ayudar a mejorar. esperamos verlo muy pronto de regreso en Hyatt Place Los Cabos.

8/10 Good

Kimberly, Mountain View

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for several days at the end of our vacation in Mexico and it was a great fit for us. Clean, well-managed property. Loved the pool area. Close walk to big grocery store and some restaurants. There is construction nearby but rooms are well insulated so no noise at all. Staff was very helpful although oddly we were not given coffee one day (got from front desk), then no coffee mugs the next day.
Stayed 2 nights in Mar 2024
Response from Thank you on 25 Mar 2024
Dear Kimberly. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards.

8/10 Good

Betsy

Travelled with partner
Liked: Amenities
Modern & Clean! Close to the beach! Walkable to two groceries store
Stayed 4 nights in Mar 2024
Response from Thank you on 20 Mar 2024
Dear Betsy. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards.

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily rate was very good.
Stayed 6 nights in Mar 2024
Response from Thank you on 19 Mar 2024
Dear Philip Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards.

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Spent two days and enjoyed the heated pool a lot. Breakfast was great and staff were very friendly and helpful. Would definitely stay again.
Stayed 2 nights in Mar 2024
Response from Thank you on 11 Apr 2024
Dear Carmen. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards

10/10 Excellent

P.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Thank you on 16 Mar 2024
Dear P, Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards,

10/10 Excellent

Margaret

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. their breakfast was delicious
Stayed 2 nights in Mar 2024
Response from Thank you on 15 Mar 2024
Dear Margaret, Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards,

10/10 Excellent

honey bee

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 3 nights in Mar 2024
Response from Thank you on 14 Mar 2024
Dear honey bee, Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards,

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, the staff were all very helpful. We stayed 3 nights
Stayed 3 nights in Mar 2024
Response from Thank you on 14 Mar 2024
Dear Cathy, Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards,

10/10 Excellent

Andrea, Boise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Thank you on 21 Mar 2024
Dear Andrea. Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards.

10/10 Excellent

Adriaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very good. The cleanliness of the rooms. The staff was very polite... The only disadvantage was the small pool...
Stayed 14 nights in Feb 2024
Response from Thank you on 14 Mar 2024
Dear Adriann, Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards,

6/10 Okay

Anna-Marie

Travelled with partner
Liked: Amenities
A very average hotel. Nothing exceptionally good or bad about it. I was pleasantly surprised at how many restaurants & shops were in easy walking distance.
Stayed 2 nights in Mar 2024
Response from Thank you on 13 Mar 2024
Dear Anna Marie, Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards,

10/10 Excellent

dean, royalton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was clean and well ran
Stayed 7 nights in Feb 2024
Response from Thank you on 7 Mar 2024
Dear dean, Thank you for sharing your experience with us we truly hope to see you soon in this your home away from home. Best regards,

10/10 Excellent

Erine

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Feb 2024
Response from Thank you on 28 Feb 2024
Dear Erine, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Thank you on 26 Feb 2024
Dear Stephen, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon

10/10 Excellent

Dean, Missoula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd or 4th stay here. It’s always been clean, safe and a good value. That’s all I require. I’ll be back.
Stayed 8 nights in Feb 2024
Response from Thank you on 18 Feb 2024
Dear Dean, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Thank you on 18 Feb 2024
Dear Dennis, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon

10/10 Excellent

Indertej

Stayed 5 nights in Feb 2024
Response from Thank you on 18 Feb 2024
Dear Indertej, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon

6/10 Okay

Moné

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly however housekeeping did not mop or vacuum the room each day. The ac in the room was extremely noisy & the wallpaper was peeling near the shower which appeared moldy & smelled mildewy. We purchased slippers to walk around the hotel room in because we weren't comfortable walking barefoot. The hotel casts a shadow over most of the pool so if you're looking for sun we suggest the short stroll down to the beach. Breakfast is ok, on the first day the scrambled eggs tasted strange but they were fine the remainder of our stay. The taco place (Lateral) & pizza place (La Osteria) around the corner were excellent and the adjacent coffee shop (Abreojos), bakery (Nata Renata), and ice cream shop (La Dolce Villa across the street) were excellent as well. It was nice to have so much within walking distance and we practically had the beach to ourselves. We did notice that a lot of the other restaurants within walking distance weren't consistent with their hours & there were a couple we wanted to try but weren't open despite their posted hours & days.
Stayed 7 nights in Feb 2024
Response from Thank you on 15 Feb 2024
Dear Moné, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Thank you on 15 Feb 2024
Dear Anne, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I did not like the choices for breakfast
Stayed 9 nights in Feb 2024
Response from Thank you on 15 Feb 2024
Dear Elizabeth, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon.

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here because of friendly staff, comfy beds, delicious breakfast, and peace and quiet. Beach walking is across the street. Busses and Ubers are easy.
Stayed 4 nights in Feb 2024
Response from Thank you on 15 Feb 2024
Dear Beverly, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon.

8/10 Good

Prakash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Reasonably priced with good rooms, location and excellent breakfast included with the rate.
Response from Thank you on 15 Feb 2024
Dear Prakash, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon.

10/10 Excellent

John A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Affordable Stay in Family Friendly San Jose
Originally booked two nights at the Hyatt Place because our "real resort" wasn't available for the full duration of our stay. After the first night, we canceled our reservation at the resort and extended our stay at the Hyatt. Loved the proximity to the public playground next door for the kids and the large grocery store (La Comer/La Mega). I travel to Cabo a couple times per year and this will be our "real hotel" from now on.
Stayed 1 night in Jan 2024
Response from Thank you on 15 Feb 2024
Dear John A, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon.

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jan 2024
Response from Thank you on 15 Feb 2024
Dear Markus, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon.

10/10 Excellent

Thomas A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and affordable
Conveniently located and affordable. The staff was very friendly and helpful.
Stayed 1 night in Jan 2024
Response from Thank you on 15 Feb 2024
Dear Thomas A, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon.

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Thank you on 15 Feb 2024
Dear Leah, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon.

6/10 Okay

Raul

Travelled with family, Travelled with partner
Liked: Amenities
I did not like the room provided as it was adjacent to the gym and it was dark and felt as though we were in the basement. We paid $155.00 per night and expected a better room.
Stayed 3 nights in Jan 2024
Response from Thank you on 15 Feb 2024
Dear Raul, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon.

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Thank you on 15 Feb 2024
Dear Michael, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon.

10/10 Excellent

Young

Stayed 1 night in Jan 2024
Response from Thank you on 15 Feb 2024
Dear Young, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon.

10/10 Excellent

Yu, Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Thank you on 15 Feb 2024
Dear Yu, Thank you for your interest an preference in Hyatt Place Los Cabos.Your feedback its truly appreciated. We hope to see you soon.