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"The mattress on 307 needs a little love. Too hard. I love the mattress on Oro verde Guayaquil suite. This one was a let down. The bathroom wayy too small"

"Perfectly adecuate for what we needed"

"N a"

"This is an amazing place to stay! Great staff, who really helped with any concerns of mine. The decor and ambiance are beautiful and really made the whole experience feel special. Highly recommend. This location made it easy to get around and explore."

"It’s a beautiful place to stay. It’s close to the center of the city, it’s clean and the staff is sweet. Highly recommend!"

"Great location near many tourist attractions, and the room was beautiful with nice décor and lighting. Very friendly staff aswell. The only downside was the laundry service. I was told in advance on Whatsapp and again at the front desk that it could be done, and even after I let the front-desk person know (twice) it never was done. It would have been helpful to know upfront, especially since there were nearby options. Overall, a good stay, just a lack of a follow through with certain services they "offer.""

"Excelente hotel atención y la habitación donde me quede fantástica "

"I’m so glad I picked this hotel for my first visit to Cuenca. It’s got a great location in the historic part of town. The staff was wonderful from check-in, assisting with activities/cabs, room service, and meals. The included breakfast offered so many custom choices. I would definitely return to this property and highly recommend it."

"This is one of the best hotels in Cuenca. They put a hot water bottle in your bed. It’s amazing, and there really isn’t service like this in most hotels. Also, the garden is really nice. I will definitely be back."