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"Location was great"

"This hotel was clean. The staff was extremely friendly and polite. The hotel is around the cut from shopping area and the train station. "

"Bay view with Mount Fuji on the background was fantastic Awesome facilities and great food. The only drawback was the buffet options on our first night, which prevented us from going back any of the subsequent days. To their credit we were there quite late in the evening which may have affected the food options."

"Helpful staff and good facilities if you are staying at the hotel and hoping to eat there. Would recommend staying "

"Great room, staff are very friendly. Shuttle from the mall and to the airport was easy. "

"Wonderful and excellent nothing to complain about, the staff, place and food was good"

"Great experience and I would have no hesitation staying again. Clean, quiet, friendly staff, and a great breakfast. Also incredibly well located public transport-wise. "

"Nice place, good shopping area, 2 mins to subway. Very clean hotel."

"Took advantage of the dedicated check in for Oriental Floor. Used my reward nights for 2 nights. Enjoyed the ReFa hairdryer and shower that we also bought the same in Ginza. Convenient to stay near Shin Urayasu station with 3 malls and several restaurants. Self service for leaving the baggage after check out. "