Daily buffet breakfast (EUR 25 per person)

Reviews of Maison Roma Piazza di Spagna | UNA Esperienze

4 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 25 out of 35 reviews" "
Rating 8 - Good. 9 out of 35 reviews" "
Rating 6 - Okay. 0 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location with very many dining options.
Stayed 6 nights in May 2024
Response from FF on 29 May 2024
Dear James, we would like to thank you very much for your recent stay at Maison Roma Piazza di Spagna and excellent review. We are really glad to know you appreciated our exclusive location so much and hope to welcome you back soon.Sincerely, Francesca Fiumanò - Resident manager

4/10 Poor

Jasmin

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It looked nothing like in the pictures, rooms are very small, aircondition wasn’t working. Hallways are terrible neon green.
Stayed 1 night in May 2024
Response from FF on 24 May 2024
Dear Jasmin, Thank you very much for your recent visit at Maison Roma Piazza di Spagna and for having shared your feedback that we always appreciate in order to get better. It is a pity to know the pictures do not correspond to the reality in your opinion, we shot them just a couple of months ago before our opening. All rooms types were included, the superior that is the one you chose for your visit in Rome and all the others belonging to upper categories. We are also glad to confirm the air conditioning is correctly running and apologize if you experienced any local malfunctioning that we could work on. Regardind the hallways, we confirm we are planning to change them as well as we did with the rest of the hotel. Our guests opinion is very important for us and we keep it in serious consideration, please consider us at your complete disposal in case you decide to give one more opportunity.Sincerely, Francesca Fiumanò - Resident manager

10/10 Excellent

Priscille

Travelled with partner
This is our favourite hotel in Rome - superb location on quiet Margutta Street - a real oasis in Central Rome. The staff are very helpful and courteous. The rooms are well appointed and the breakfast is great.
Stayed 3 nights in May 2024
Response from FF on 22 May 2024
Dear Priscille, we would like to express our gratitude for your recent stay and excellent review about Maison Roma Piazza di Spagna. We are really proud to know you appreciated our exclusive location and staff professionalism, our rooms and breakfast. Please consider us at your complete disposal for any assistance, sincerelyFrancesca Fiumanò - Resident manager

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and boutique hotel size
Stayed 2 nights in May 2024
Response from FF on 21 May 2024
Gent.mo Sig. Federico, la ringraziamo per aver scelto il Maison Roma Piazza di Spagna e per aver condiviso la sua eccellente valutazione. Siamo felici di sapere che abbia particolarmente apprezzato la location esclusiva e le caratteristiche della nostra struttura e ci auguriamo di rivederla presto.Cordialmente, Francesca Fiumanò - Resident manager

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024
Response from FF on 16 May 2024
Dear Jenny, Thank you very much for your excellent evaluation about Maison Roma Piazza di Spagna.We hope to have the opportunity to welcome you back very soon and remain at your complete disposal for any assistance.Sincerely, Francesca Fiumanò - Resident manager

10/10 Excellent

Terrance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent breakfast. Staff is first rate. Nice room and entire hotel is very clean.
Stayed 7 nights in Apr 2024
Response from FF on 6 May 2024
Dear Terrance, we are very proud to know you enjoyed your stay at Maison Roma Piazza di Spagna so much. Thank you for having put your accent on the location, our staff and property in general, it has been our pleasure to host you and hope to have very soon the opportunity to welcome you back.Warmest Regards, Francesca Fiumanò - Resident manager

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff
Stayed 2 nights in May 2024
Response from FF on 6 May 2024
Dear Debbie, we would like to thank you very much for your recent visit at Maison Roma Piazza di Spagna and excellent review. We are very glad to know you were impressed by our location and staff and remain at your complete disposal for any future assistance. Best Regards, Francesca Fiumanò - Resident manager

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from FF on 6 May 2024
Dear Angela, thank you very much for having been our Guest and taken the time to share such an excellent evaluation about Maison Roma Piazza di Spagna.We remain at your complete disposal, SincerelyFrancesca Fiumanò - Resident manager

8/10 Good

Dominic

Travelled with partner
Liked: Cleanliness, staff & service
The property was in a great location close to all tourist location of Rome.
Stayed 2 nights in May 2024
Response from FF on 4 May 2024
Dear Dominic, we are very glad to know you appreciated our property and location so much and are looking forward to welcoming you back. Thank you very much again for your visit at Maison Roma Piazza di Spagna and beautiful review, Best RegardsFrancesca Fiumanò - Resident manager

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from FF on 29 Apr 2024
Dear Olivia, we would like to thank you very much for your recent visit at Maison Roma Piazza di Spagna and excellent evaluation.Warm Regards, Francesca Fiumanò - Resident manager

10/10 Excellent

erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. I’d rate this as a four star hotel as it is technically rated. It’s a great spot with a few hidden restaurant gems close to it. If you’re staying in Rome, having your hotel near the Spanish Steps is the best location.
Stayed 3 nights in Apr 2024
Response from FF on 29 Apr 2024
Dear Erika, thank you very much for your recent stay at Maison Roma Piazza di Spagna and excellent evaluation. We are very glad to know you appreciated our exclusive location and context and hope to have you back here very soon.Best Regards, Francesca Fiumanò - Resident manager

8/10 Good

Burdette Kittredge, Asheville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous fun staff. Excellent location
Stayed 7 nights in Apr 2024
Response from FF on 29 Apr 2024
Dear Burdette, Thank you very much for your recent visit at Maison Roma Piazza di Spagna and very nice comments. We are very proud to know you appreciated our personnel and location and are looking forward to welcoming you back.Best Regards, Francesca Fiumanò - Resident manager

10/10 Excellent

Jacky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful
Stayed 2 nights in Apr 2024
Response from FF on 3 May 2024
Dear Jacky, it's our pleasure to know you appreciated our hotel so much. Thank you for having stayed with us and reviewed Maison Roma Piazza di Spagna with such an excellent evaluation. Sincerely, Francesca Fiumanò - Resident manager

8/10 Good

FLAVIO

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from FF on 29 Apr 2024
Gent.mo Sig. Flavio, la ringraziamo molto per la sua recente visita e l'ottima valutazione del Maison Roma Piazza di Spagna.La preghiamo di considerarci a disposizione per qualsiasi necessità, cordiali salutiFrancesca Fiumanò - Resident manager

8/10 Good

Davie

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very attentive. The breakfast buffet was a bit expensive. We were in a suite which was two hotel rooms. The furniture in the non bedroom side was sparse and uncomfortable. We used it to store our luggage. The hotel is in a nice area and you feel safe walking around. After our Florence hotel this one was a bit disappointing.
Stayed 2 nights in Apr 2024
Response from FF on 16 Apr 2024
Dear Davie, We would like to thank you very much for your visit and important feedback about Maison Roma Piazza di Spagna that we take in serious consideration. We are very glad to know you appreciated our personnel and location. On the other hand, we can confirm we are already working on some additional pieces of furniture in order to enrich our Suites and make them even more confortable.. Should your plans bring you back in Rome, we invite you to come back and visit us; our staff and me will be at your complete disposal in order to ensure your stay will be up to your expectations.With our Warm regards, Francesca Fiumanò - Resident manager

8/10 Good

Mihaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very welcoming staff
Stayed 4 nights in Apr 2024
Response from FF on 13 Apr 2024
Dear Mihaela, Thank you very much for your recent stay at Hotel Art by the Spanish steps and your nice review. We are very proud to know you appreciated our staff in particular that we believe should be always one of the most distinctive elements in the hospitality.With our Best Regards,Francesca Fiumanò - Resident manager

8/10 Good

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, just near by spanish steps and at the same time away from all the nosie. Easy reachable by taxi or metro. Surrounded by nice restaurants and bars and shops. The room was good, big plus for super nice and fluffy towels and bathrobes. It was also nice to recive personal welcome in note and a vip access gift. The only down side for the room was no large mirror and no hooks in the bathroom so once towels were used you had to use shower door. Service was nice.
Stayed 2 nights in Mar 2024
Response from FF on 17 Mar 2024
Dear Marta, Thank you very much for your recent visit at Hotel Art by the Spanish Steps and your precious feedback. We are very glad to know you have enjoyed our service and location and are taking in serious consideration your notes about the mirror and hooks in the bathroom in order to improve the equipment in our rooms. Should you plans bring you back in Rome please consider us at your complete disposal.Best Regards,Francesca Fiumanò - Resident Manager

8/10 Good

Bianca

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from FF on 21 May 2024
Dear Bianca, Thank you very much for your recent stay and good evaluation about Maison Roma Piazza di Spagna. Please consider us at your complete disposal for any kind of assistance, SincerelyFrancesca Fiumanò - Resident manager

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel boutique hotel
Stayed 2 nights in May 2024
Response from FF on 13 May 2024
Dear Nicole, Thank you very much for you recent visit at Maison Roma Piazza di Spagna and excellent evaluation. We remain at you complete disposal and are looking forward to welcoming you back.Sincerely, Francesca Fiumanò - Resident manager

10/10 Excellent

Aylin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Er love it to Stay Herr, very Friends Personal and the Hotel is very central
Stayed 2 nights in May 2024
Response from FF on 8 May 2024
Dear Aylin, we are very glad to know you enjoyed your stay at Maison Roma Piazza di Spagna very much and appreciated in particular our personnel and location.Thank you very much for your excellent review, Best RegardsFrancesca Fiumanò - Resident manager

10/10 Excellent

jean francois, boisbriand

Stayed 1 night in May 2024
Response from FF on 27 May 2024
Dear Jean Francois, Thank you very much for your visit at Maison Roma Piazza di Spagna and excellent evaluation. Please consider us at your disposal for any future assistance, Best RegardsFrancesca Fiumanò - Resident manager

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Check in muito atencioso, com boa receptividade e adequado direcionamentos hotel e cidade.
Stayed 1 night in Apr 2024
Response from FF on 1 May 2024
Estimado Marcelo, muchas gracias por su visita y su excelente nota sobre el Maison Roma Piazza di Spagna. Estamos muy orgullosos sobre todo por su comentario de nuestro check-in porque dispensar una buena acogida a los nuestros estimados huéspedes es siempre una de las nuestras prioridades. Cordialmente, Francesca Fiumanò - Resident manager