Fairmont in Rocky Mountains from NZ$495

"We stayed at the Otter Hotel in mid April. Excellent stay at The Otter hotel! The sauna and hot tubs on the roof were a fantastic way to wind down at the end of the day. Hotel was stunning and the staff was amazing. Parking garage onsite was wonderful. The hotel stay came with bus passes to get around town which was very helpful. Staff had great recommendations and accommodations as well. Upon arrival you could puck different coffee or tea to bring to your room to use the pour over that was in room. Wonderful experience, would stay again!"

"Excellent place to stay. New and fresh and rooms and restaurant were great!"

"The newly renovated rooms at the forest park are really nice. We had a kitchenette room. There were a few kitchen items missing but the staff quickly delivered everything we asked for. My son forgot a toothbrush and they also delivered us a little travel toothbrush and toothpaste which saved us a trip to the store. We were there over spring break and the hotel is undergoing a major renovation. This is definitely needed as I stayed in one of the older rooms last year and it was not great and had a funky smell. Because of the renos, parking is tight be we still got a spot when we needed. The pool is closed but they provided us with access to the pool (essential with our kids) at the Marmot which is next door. I only have good things to say about the property and how they are navigating the renovation, however I am a bit disappointed with Expedia. They did not know of or disclose the renovation and lack of on-site swimming pool (which is actually why we chose this property). If I had booked through the hotel directly, that would have been transparent AND they were offering a 20% discount because of the inconvenience. I paid more through Expedia than I would have if I had booked on my own."

"Immaculate room, great amenities, friendly staff, good breakfast "

"Beautiful place. "

"AMAZING EXPERIENCE! We are def coming back. The sauna was delish too. Staff was great and the room was soooooo comfortable. Shoutout to the body wash they have… all the soaps and lotions provided in the suite were exquisite. Also super close to everything."

"The room was very clean and comfortable. We enjoyed a really nice dinner at the Keg on site."

"Only had one agent to checkin…. Line was almost out the door. Finally a 2nd agent came in….. we had to fix the toilet in our room!! Also was not provided enough towels . Our reservation was for 3 and only had linens provided for one!! When the front desk was contacted we were told housekeeping was not in yet (a 45 minute wait!) unacceptable to us as we were planning to be out the door before then! I asked if maintenance or someone other than housekeeping could provide the towels….which is what happened but the front desk did not offer that upfront!! Just little things that added up to to make my stay disappointing!! Went and stayed at a different hotel 2nd night that was nearby and will choose it over the Centennial in the future."

"Lovely place"