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"This property is perfectly located in the center of Pistoia and offers anything you need. Rooms are nice and of decent size considering the location. There is underground parking 3 blocks away if you let them know in advance. Staff communicated via Whastapp two days in advance to coordinate check in, share front door codes, and parking instructions. I recommend this place! "

"A bit outdated "

"An unforgettable stay at Gelso Bianco! We had a wonderful four-night stay and enjoyed every moment. The atmosphere was relaxing, the service was exceptional, and the food — absolutely superb! We shared unforgettable meals with family and friends at their restaurant, which truly deserves its five-star rating. Everything from the presentation to the flavors was world-class. Highly recommended for anyone looking for comfort, elegance, and authentic hospitality. 🌿💫 Thanks a lot! "

"Excellent hotel. Staff were outstanding and nothing was too much trouble. Would highly recommend this hotel."

"Great taste of Italy and experience. Enjoyed our time at the house. The village was very friendly. "

"The home was charming, clean and host was wonderful! The views were amazing! The drive to get there was intense. If you’re uncomfortable with narrow, winding roads, this property is not recommended. We would have loved this property as an authentic Tuscan experience. If you want to immerse yourself in the everyday country culture this is the place! Unfortunately, due to multiple airline delays we were 3 days behind in travel plans so decided it made more sense for us to avoid the 1.5 hour drive return from a Florence day trip so left a day early. This was no fault of host or property, just unfortunate logistics. "

"Grand hotel Cappuggi did not disappoint. I stayed with my 3 children for 10 nights end of june , start of july. Very reasonably priced 4* hotel experience haf by all. A little out of town (2 miles) but free shuttle bus (or taxi if not available) shows excellent customer care. Receptionists very helpful, cleaners nice and cheerful. Fabulous swimming pool essential in 38° temperatures. Football and tennis available. Ball provided keeping my boys well entertained. Thiroughly recommend this hotel as a point from where to explore Tuscany and further afield. "

"gentilezza e alta qualità in cucinq"

"Comfortable hotel with caring staff and a wonderful breakfast. The autostrada was closed and the lady at the front met us late to help us check-in, which was greatly appreciated and she was also very kind."