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"This property is perfectly located in the center of Pistoia and offers anything you need. Rooms are nice and of decent size considering the location. There is underground parking 3 blocks away if you let them know in advance. Staff communicated via Whastapp two days in advance to coordinate check in, share front door codes, and parking instructions. I recommend this place! "

"A bit outdated "

"Stunning villa with everything we needed and superb views. Everything worked and we had all we need to include a baby. The washing line needs repair. It would have been helpful to be given advice that it is quite intimidating driving up to the villa from Bagni di Lucca, and that we should only rent a very small vehicle. The Australians and Americans in our group really struggled with the road and the access to the villa itself. "

"The room was very clean, great shower. The staff were so accomodating as a solo traveller they made me feel very welcome. "

"The place was great - we particularly enjoyed the views and the pool!"

"Excellent hotel. Staff were outstanding and nothing was too much trouble. Would highly recommend this hotel."

"Great taste of Italy and experience. Enjoyed our time at the house. The village was very friendly. "

"Grand hotel Cappuggi did not disappoint. I stayed with my 3 children for 10 nights end of june , start of july. Very reasonably priced 4* hotel experience haf by all. A little out of town (2 miles) but free shuttle bus (or taxi if not available) shows excellent customer care. Receptionists very helpful, cleaners nice and cheerful. Fabulous swimming pool essential in 38° temperatures. Football and tennis available. Ball provided keeping my boys well entertained. Thiroughly recommend this hotel as a point from where to explore Tuscany and further afield. "

"gentilezza e alta qualità in cucinq"