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"Stunning villa with everything we needed and superb views. Everything worked and we had all we need to include a baby. The washing line needs repair. It would have been helpful to be given advice that it is quite intimidating driving up to the villa from Bagni di Lucca, and that we should only rent a very small vehicle. The Australians and Americans in our group really struggled with the road and the access to the villa itself. "

"One of the nicest places I have stayed. I am coming back in April and I am hoping they have room for me. I love the place, location and the people."

"The room was very clean, great shower. The staff were so accomodating as a solo traveller they made me feel very welcome. "

"The place was great - we particularly enjoyed the views and the pool!"

"Excellent hotel. Staff were outstanding and nothing was too much trouble. Would highly recommend this hotel."

"Great taste of Italy and experience. Enjoyed our time at the house. The village was very friendly. "

"The home was charming, clean and host was wonderful! The views were amazing! The drive to get there was intense. If you’re uncomfortable with narrow, winding roads, this property is not recommended. We would have loved this property as an authentic Tuscan experience. If you want to immerse yourself in the everyday country culture this is the place! Unfortunately, due to multiple airline delays we were 3 days behind in travel plans so decided it made more sense for us to avoid the 1.5 hour drive return from a Florence day trip so left a day early. This was no fault of host or property, just unfortunate logistics. "

"Grand hotel Cappuggi did not disappoint. I stayed with my 3 children for 10 nights end of june , start of july. Very reasonably priced 4* hotel experience haf by all. A little out of town (2 miles) but free shuttle bus (or taxi if not available) shows excellent customer care. Receptionists very helpful, cleaners nice and cheerful. Fabulous swimming pool essential in 38° temperatures. Football and tennis available. Ball provided keeping my boys well entertained. Thiroughly recommend this hotel as a point from where to explore Tuscany and further afield. "

"Comfortable hotel with caring staff and a wonderful breakfast. The autostrada was closed and the lady at the front met us late to help us check-in, which was greatly appreciated and she was also very kind."