Riviera Dunes Hotels, Palmetto

"enjoyed our stay"

"I was in the area for a business meeting so my family went with me to hang out at the beach. Overall, the staff was not very friendly and seemed put off to help. The hotel is historic and cool, but rooms are small and for the price you would think other things would be more accommodating and nice. Prices were quite high for everything. The elevator system is awful and took so long that we used the stairs the whole stay. They were filming a show 2 of the 3 days we were there which shut down one of the avg sized pools (only have two) requiring all guests to cram into the other area. Filming also shut down the lobby and elevator area for an extensive time. I asked the front desk (two others beside me also asked) about why we’re not told about the filming and if there would be a discount. Front desk person just smirked and said that would not be happening. At the Society restaurant for dinner, my daughter who has an egg and nut allergy (we disclose to everyone) had to order a chicken soft taco with cheese. This was an off menu item they said they could do. It showed up with cubed chicken that was barely warm with a slice of Kraft cheese laying on it. It was disgusting. After voicing frustration, the manager who saw the same thing took off 10%. I don’t mind paying for things, especially for good service and nice amenities but this stay was well below expectations."

"Friendly staff, felt welcomed and cared for. Complimentary cookies from morning to night from their full service resturant near by. Borrowed beach chair/umberalla from hotel (relatively rare) and enjoyed a comfortable stay. Only downside, breakfast which was same menu everyday. "

"Old motel renovated to a want to be resort - but nicely done and clean. Not the best location, literally off highway ramp."

"This resort was nice. It's definitely more of an updated motel than a "resort" but that's what we were expecting from the pictures. It is an absolute must that you stay on the pool side if you have children because of the noise from the restaurant on that side. The pool was really nice and very warm and the hot tub was a great addition! I didn't love the fact you don't automatically get new sheets and towels everyday but other than that we had a great time . The location was perfect! "

"Only stay for 1 night. The things we didn’t like were that there were no outlets on one side of the bed.The toilet and shower compartments were not private at all"

"Short walk to beach, can rent chairs, nice pool, clean and updated"

"Beautifuk facility."

"This place is rough. Got a room and ended up checking out within a few hours and eating the money. Rooms are heavily outdated and don’t feel clean. Whole property needs some help. It was a rainy day and we ended up with a pool in the room through the closed sliding door. I would not recommend staying here. "