Top Hotels Near Ravens Nest Golf Club in Huntsville from NZ$90

"Unfortunately, I'm unable to give Margaritaville Lake Resort a 5-star review due to the poor treatment I received from their assistant manager Amanda after my stay was complete. She lacks the ability to resolve issues and effectively communicate with customers. My credit card was over charged $265 which she initially stated the funds would be released. The refund was never initiated from their end and once this was brought to her attention, she would no longer speak with me. I'm a part of a leadership staff as well and one rule we definitely abide by is owning customers issues start to finish. Amanda did not and in my opinion can use some additional training classes on customer service. This property is a gem, and I planned on returning prior to this incident however that has changed since I was handled with such disregard by Amanda. "

"Breakfast was awful. Before 8am on a Tuesday morning they were out of eggs, and only had overcooked peppery sausage patties and a few biscuits. Most of the time when we passed the lobby there was no one around. The floor in our room must have been cleaned with a filthy mop. We could hear the people talking in the next room. "

"Very helpful and friendly staff. Hotel is a little rundown, hall had a damp smell, remote control on TV did not work, missing tiles in the bathroom. It was clean and in a convenient location . "

"I already said everything I had to say, everything was great, staff and even food. The only thing was that we were only given one roll of toilet paper and shampoo bottle ran out the first day we were there "

"Coffee ran out quick. Once notice she got right on it. Biscuits and gravy were pretty good."

"It’s ok"

"Friendly staff, clean rooms and beauhotel"

"Yes"

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