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"Bed where dirty and had hair on the sheet"

"We were in Buffalo to see the Lacrosse game at the Keybank Center. I was so relieved we could use their Shuttle service to get us within walking distance of the Arena! All the drivers were very nice. The rooms were clean and the bathroom was huge! The only reason this review isn't 5 stars were the beds were very soft. We would definitely stay here again"

"Stay was good, but would have liked to use shuttle services. I came in through Amtrak and it wasn't until i was leaving that they mentioned I could have booked with the shuttle service. Would have saved me 100.00."

"Clean room. Good breakfast. "

"The hotel is very convenient to the airport & at a great price. Excellent restaurant on premises. The staff is very nice & helpful, & the shuttle bus driver was excellent. We stay here every time we have an early morning flight"

"The hotel was very nice"

"The staff was the friendliest group of people I've ever experienced! Helpful, informative about the area, everyone made eye contact add seemed to truly enjoy their job, "

"The night we got in they had no shuttle from airport to hotel for whatever reason, we had to pay $15 from an airport taxi, was not offered a credit just a simple sorry. Room was clean smelled great. Very happy to see Dove toiletries. Breakfast was mediocre. "

"Old-fashioned decor with a very tired look - carpet and armchair are old and not clean. Bathroom cleanness is fair but could need some updating. Bedsheets are clean but mattress is not comfy. AC unit and bathroom air vent are super loud. Won’t stay again "